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Minor Illness Practitioner

Job Description

Job Description

JOB TITLE: Milnor Illness Practitioner

REPORTS TO: The Partners (Clinically)
The Practice Manager / Lead Nurse (Administratively)

HOURS: Full Time 37.5 per week

LOCATION: Delapre Medical Centre / Whitefields Surgery

Job Summary

• To provide Practice patients with an alternative to the GP for their care
• To provide an alternative source of referral for other health professionals to utilise
• To provide a complementary source of care to that of the GP
• To work across role boundaries
• To provide health care sensitive to the needs of the local population.
• To assist in the developing elements of PMS or the new GP contract ways of working

Job Responsibilities

To provide assessment, screening treatment services/ health education advice

• Organise and co‐ordinate the provision of nursing services for the practice to include the delegation of duties to other practice nursing staff as appropriate
• Provide nursing treatment to patients in participation with doctors or independently to agreed protocols
• Provide general and specific health screenings to the practice patients (within agreed protocols) with referral to doctors as necessary
• Advise patients on general health care and minor ailments with referral to doctors as necessary

Treatment room supplies and equipment

• In participation with other member of the PHCT and the Manager to ensure maintenance of equipment and stock levels relating to patient care

Pathological specimens and investigatory procedures

• Undertake the collection of pathological specimens, including intravenous blood samples, swabs, smears etc. Perform any investigatory procedures requested by the doctors.

Administrative and professional responsibilities

• Participate in the administrative and professional responsibilities of the practice team.
• Ensure accurate notes of all consultations and treatments are recorded
• Ensure accurate completion of all necessary documentation associated with patient health care and registration with the practice
• Ensure collection and maintenance of statistical information required for regular and ad hoc reports
• Attend and participate in all practice meetings as required
• Assist in the formulation of practice philosophy, strategy and policies
• Maintain a notice board in the waiting areas in conjunction with other members of the

PHCT – designated for patient health care education

Education and training of GP Registrars, Students and Practice Staff

• Participate in the education and training of GP Registrars, Medical Students and Practice

Staff in all disciplines within the practice with appropriate regard to confidentiality

Training and personal development

• Training requirements will be monitored by yearly appraisal and will be in accordance with practice requirements. Personal development will be encouraged and supported by the practice. It is the individuals’ responsibility to remain up to date with recent developments.
• Participate in the education and training of students of all disciplines and the introduction of all members of the practice staff where appropriate
• Maintain continued education by attendance at courses and study days as deemed useful or necessary for professional development, ensuring PREP requirements are met.
• If it is necessary to expand the role to include additional responsibilities, full training will be given.
• Develop and maintain a Personal Learning Plan

Liaison

• As well as the nursing team, there is a need to work closely with reception, office to ensure the smooth running of the practice, reporting any problems encountered to the relevant person and ensuring everyone is aware of the different roles within the nursing team
• There is also the need to establish and maintain good liaison with other surgeries and agencies, including secondary care

Meetings

• It will be necessary to attend and contribute to various practice meetings as requested.

The only reason for not attending will be annual, study or sick leave.

Confidentiality

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this job description, the post‐holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Equality, Diversity & Inclusion

A good attitude and positive action towards Equality Diversity & Inclusion (ED&I) creates an environment where all individuals can achieve their full potential. Creating such an environment is important for three reasons – it improves operational effectiveness, it is morally the right thing to do and it is required by law.

Patients and their families have the right to be treated fairly and be routinely involved in decisions about their treatment and care. They can expect to be treated with dignity and respect and will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

Patients have a responsibility to treat other patients and our staff with dignity and respect.

Staff have the right to be treated fairly in recruitment and career progression. Staff can expect to work in an environment where diversity is valued, and equality of opportunity is promoted. Staff will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Staff have a responsibility to ensure that they treat our patients and their colleagues with dignity and respect.

Personal/Professional development

The post‐holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Management

• To work to the Code of Professional Conduct
• To belong to the RCN for professional indemnity
• To work in accordance with national, local, and practice policy
• To record all information accurately in conjunction with practice policy and current professional guidelines
• To work in partnership with all other members of the multidisciplinary team
• To work across role boundaries providing health care sensitive to the needs of the local population
• To attend Clinical Supervision when deemed necessary
• To provide Mentorship

Quality and Continuous Improvement (CI)

To preserve and improve the quality of this organisation’s outputs, all personnel are required to think not only of what they do but how they achieve it. By continually re‐examining our processes, we will be able to develop and improve the overall effectiveness of the way we work.

The responsibility for this rests with everyone working within the organisation to look for opportunities to improve quality and share good practice and to discuss, highlight and work with the team to create opportunities to improve patient care.

Eleanor Cross Healthcare continually strives to improve work processes which deliver healthcare with improved results across all areas of our service provision. We promote a culture of continuous improvement where everyone counts, and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care.

Staff should interpret national strategies and policies into local implementation strategies that are aligned to the values and culture of general practice.

All staff are to contribute to investigations and root cause analyses whilst participating in serious incident investigations and multidisciplinary case reviews.

Communication

The post‐holder should recognize the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognize people’s needs for alternative methods of communication and respond accordingly

Contribution to the implementation of services

The post‐holder will:

• Apply practice policies, standards and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work
• Participate in audit where appropriate

Safety, Health, Environment and Fire (SHEF)

This organisation is committed to supporting and promoting opportunities for staff to maintain their health, wellbeing and safety.

The post holder is to manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients and monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines.

All personnel have a duty to take reasonable care of health and safety at work for themselves, their team and others and to cooperate with employers to ensure compliance with health and safety requirements.

All personnel are to comply with the:

• Health and Safety at Work Act 1974
• Environmental Protection Act 1990
• Environment Act 1995
• Fire Precautions (workplace) Regulations 1999
• Coronavirus Act 2020
• Other statutory legislation which may be brought to the post holder’s attention.

General

• This job description reflects the current situation. It is subject to review and updating in the light of changing service needs. Details may be changed in consultation with the role holder and/or reviewed at their annual appraisal.
• Job descriptions are not designed to be all‐inclusive although they will, as far as practicable, be a reasonably accurate and understandable specification of duties. Whilst this job description sets out the duties this role normally entails, it should not be regarded as exhaustive. The nature of our practice demands a flexible approach in order to provide efficient and modern services to our patients. This job description may be amended by

Eleanor Cross Healthcare and you may be required to carry out additional or other duties as may be reasonably required.

Job Types: Full-time, Permanent

Benefits:

• Company pension
• Sick pay

Schedule:

• Day shift
• Monday to Friday

COVID-19 considerations:
Patients and staff should follow NHS guidance on wearing ppe

Application question(s):

• Are you a independent and supplementary non-medical prescriber?

Education:

• Diploma of Higher Education (required)

Experience:

• Primary care: 2 years (required)

Licence/Certification:

• NMC registration? (required)

Work Location: In person

Reference ID: MIN2023

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