Job Description
Job Ref: STR1558
Branch: Strand Palace Hotel
Location: Strand, London (Central)
Salary/Benefits: Competitive Salary
Contract type: Permanent
Hours: Full Time
Hours per week: 39
Posted date: 21/02/2023
Closing date: 23/03/2023
Part of London Regional Hotels (L+R Hotels) Strand Palace has been welcoming guests to the heart of London since 1909 and is one of London’s largest independent hotels.
About L+R Hotels
L+R Hotels is a highly motivated, family owned global hotel investment and management company, committed to delivering excellent hospitality and creating long-term sustainable value. The company owns an extensive portfolio, with approximately 21,500 bedrooms across 90 hotels in the UK, Continental Europe, the US and the Caribbean.
About Strand Palace
All 788 guest rooms, lobby, restaurant and bar are refurbished to a modern and contemporary style inspired by the hotel's popular art deco era in the 1920's. We welcome guests on business and leisure from all corners of the UK and worldwide.
Key Responsibilities
- To give instructions and guidance to staff and guests at all appropriate times.
- To maintain a high level of customer service when dealing with any problems/requests, and completing work and reports in a prompt and efficient manner.
- To maintain a sufficient stock of materials and spares in delegated stores, advising maintenance management when ordering is required.
- To assist in ensuring a safe and healthy environment for staff and guests, and to ensure all audits, both internal and external are satisfactory.
- To complete and maintain documentation in line with health and safety regulations relating to water, fire, and electrical equipment and appliances and any other technical laws/requirements.
- To liase with Contractors on Site, ensuring they are signed in, and have completed all necessary permits to work, and that relevant staff are aware that contractors are on site.
- In the event of an emergency, know the location of, and how to isolate all valves, switches, power supplies, and drain runs throughout the hotel.
Key Requirements
- Proactive approach, with excellent time management skills
- Strong attention to detail and willingness to learn
- Available to work a shift pattern that covers days nights.
- Works well in a team but it self-motivated and does not need much instruction
Why joining the Strand Palace Team – Benefits and Perks
Working at Strand Palace has its perks. As part of our team, you’ll have access to a range and benefits, including:
- Attractive and competitive salary
- Paid Apprenticeships Levels 1 to 5 and training sponsorships
- ‘Introduce a Friend’ scheme - £300 for junior role, £500 for supervisory and above
- Up to 33 days Incremental holiday
- Discounts in our restaurants and bars and room rates for you, your friends and family
- Interest-free season ticket loan
- Long service awards and Recognition Awards
- Life assurance cover 5% Pension scheme
- Employee of the month - £250 worth of Experience Days in London
- Complimentary meals on duty
- Cycle to work scheme
- Subsidised external social activities – Theatre club, Running club
- Internal social events – birthday afternoon tea, staff parties
- Paid volunteering day and fund raising activities
- ½ day off paid on your birthday
- Free Healthcare Cash plan – Healthshields
- Life Assurance and 5% pension scheme contribution
- 24 hour Employee Assistance Programme
Working with us
Our team is very diverse. From newcomers making their way to the industry to some of the most experienced professionals in London. We promote a strong culture where quality interactions, excellent service and fun dominates our day to day. We describe ourselves as confident, creative, knowledgeable, agile, and personable. If these traits resonate with your own personality, then Strand Palace is for you.
Job Type: Full-time