Job Description
Marine Assistant - Felixstowe
To assist the Port Manager and wider port management team to ensure that effective and efficient marine operations are maintained within the port. This includes supporting delegated managerial tasks, attending tugs and visiting crews on a regular basis. The Marine Assistant will also support as required the Marine and Technical Superintendent to ensure compliance and various administrative tasks are completed within specified deadlines and to the required standards.
KEY AREAS OF RESPONSIBILITY:
- To assist in the management of the marine operations ensuring that Svitzer obligations for availability of expertise, equipment and personnel are always met in order to maintain customer satisfaction and operational efficiency.
- To support the Marine/Technical Superintendent, to maximise the operational efficiency and effectiveness of marine operations and marine equipment in compliance with the Svitzer operating manuals and HMS system, with a particular emphasis on health & safety issues, lifesaving/firefighting equipment, management of PPE and vessel and crew certification.
- To provide operational support to port management team and crew in order to maintain efficient towage operations. To assist in all areas of the operations team where required.
- To provide operational support and local expertise to Customer Service Operators ensuring commercial decisions and servicing priorities have minimal impact on the port operation and its customers.
- To support Customer Service Operators to maximise fleet utilisation and increase potential revenues (ie spot work, upcoming projects), guiding and assisting where appropriate
- To attend and support customer and stakeholder meetings as directed by the Port Manager
- In absence of Port Manager oversee drug and alcohol testing for shore and crew.
- Act as point of contact in absence of other members of Port Management team for customers, agents and stakeholders on local matters.
- To assist in the coordination of training and development ensuring that marine (deck and engine) personnel meet Svitzer, national and international requirements with respect to certification and training. Liaising closely with the Crewing and Training team.
- Work with the Marine/Technical Superintendent to ensure safe and effective transfer of vessels between ports and associated familiarisation of personnel to vessels.
- Ordering of fuel and consumables as required, ensuring delivery and receipt of items is correct as per the order.
- Responsible for delivery and collection of operational and technical items to and from vessels on a daily basis. If unmanned berths, responsible for meeting and overseeing deliveries/collections from the berth(s).
- Assist in the maintenance of the Quality and Safety Management System.
- Assist the Port Manager/Marine Superintendent/Technical Superintendent with any administration as required, including post and courier services.
- To undertake other duties as required in line with port requirements.
- Any other reasonable management request
- If responsible for more than one port the ability to travel independently on a regular basis between locations.
Our ideal candidate has:
- Excellent organisational, time management and planning skills.
- Ability to work in a team environment.
- Seagoing experience or keen interest in the marine industry.
- Experience in business administration
- GCSEs in English and Maths.
Benefits:
- Competitive salary package
- Private Medical Insurance
- Private Dental Insurance
- Pension
- Company Sick Pay
- Bonus
- Career progression/personal development opportunities
- Annual Salary Reviews
Building a Diverse Workplace
In Svitzer we value the diversity of our talent and will always strive to recruit the best person for the job – we value diversity in all its forms, including but not limited to gender, age, nationality, race, sexual orientation, disability, or religious beliefs. We are proud of our diversity and see it as a genuine source of strength for building high performing teams.
Don’t meet every single requirement? Studies have shown that members from some under-represented groups are less likely to apply for jobs if they don’t meet every single qualification. At Svitzer we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles, and we are excited about hearing from you!
Job Types: Full-time, Permanent
Benefits:
- Casual dress
- Company pension
- Free parking
- On-site parking
- Private dental insurance
- Private medical insurance
- Sick pay
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Overtime
Supplemental pay types:
Ability to commute/relocate:
- Felixstowe: reliably commute or plan to relocate before starting work (required)
Application question(s):
- What are your salary expectations?
Licence/Certification:
- Driving Licence (preferred)
Work Location: One location
Reference ID: JR858
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