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National Trust Logo

Facilities Assistant x 2

Id Job: 316a344

🏠 On-site
💼 National Trust
📍 Durham, England
1 day ago
💰 9.6 GBP HOURLY

Job Description

Working within a bustling atmosphere as part of passionate team this role as a facilities assistant plays a core part in providing fantastic customer service.

The Hours: 1st role: 2.5 hours/day, 4 days/week up to 5th November, 1.5 hours/day, 4 days/week up to 11th Feb 24, 2.5 hours/day, 4 days/week to end of Feb. F/T contract to 29th Feb 24.

2nd role: 2.5 hours/day, 3 days/week up to 5th November, 1.5 hours/day, 3 days/week up to 11th Feb 24, 2.5 hours/day, 3 days/week to end of Feb. F/T contract to 29th Feb 24.

The Salary: £9.60 per hour

Duration: Fixed term contract until February 2024

Interviews will be 7th and 8th March, please apply as soon as you are able too.

If you have any questions about this role please contact: [email protected]

The pay for this role will lift to a minimum of £10.42 on 1st April 2023 in line with the changes to the Government National Living Wage.


What it's like to work here:A new acquisition, the National Trust took ownership of this Grade I listed medieval hall and gardens in March 2022. The Hall provides a spectacular backdrop to the stunning 10-acre gardens, paddock and fields, alongside magnificent views over Durham city towards the Cathedral.

Visitors can enjoy the colourful gardens including ponds and an orchard or embark on garden trails and take part in sports activities over the summer. We’re one team at Crook so as well as welcoming visitors you might be called upon the help in the café or even do a spot of gardening!

What you'll be doing:As the Facilities Assistant, you'll assist with the day to day cleanliness and presentation the National Trust’s buildings and outdoor spaces. You’ll turn your practical hand to all sorts of cleaning and minor maintenance ensuring all our facilities are kept in good working order. You'll also be asked to help with some manual work such as unloading deliveries.

Duties such as cleaning, sweeping and litter picking will form a core part of the role, both inside and outdoors. You’ll ensure the highest standards of customer service across the area by always implementing a ‘customer comes first’ attitude. General maintenance work and helping within other teams will also form part of your role.

Please also read the full role profile attached to this advert.


Who we're looking forYou'll be;

  • Helpful & Friendly
  • Customer focused with a positive attitude
  • Enthusiastic with a willingness to learn
  • A team player, but also can work on your own initiative.

The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

  • Substantial pension scheme of up to 10% basic salary
  • Free entry to National Trust properties for you, a guest and your children (under 18)
  • Tax free childcare scheme
  • Rental deposit loan scheme
  • Season ticket loan
  • Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts
  • Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
  • Flexible working whenever possible
  • Employee assistance programme
  • Free parking at most locations
  • Independent financial advice


Requirements :Compliance.Eligibility to Work in the UK
Fixed Term f/t or p/t (until 28/02/24)


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