Job Description
AV-IT Support Technician
Location – London
Salary - £60,000
AVI-SPL are the largest Global Provider of collaboration technology solutions, and the UK market is a key part of our growth. If you have high standards, a can-do attitude and a positive mindset come and achieve your potential with us.
our highly trained team works hand-in-hand with organization’s worldwide – including more than 80% of Fortune 100 companies so if you’re looking for a business that can offer you real career opportunity and progression, get in touch today and let talk about how we can fast track your career!
Essential Duties and Responsibilities
- Proficient with online video productions services, displays, and interactive systems.
- Provide Level 2 Support and administration of hardware and software video compressors.
- Ability to configure network settings on video gear
- Experience with Dante networked audio
- Perform preventative maintenance task to help maintain customer spaces including but not limited to: testing/repairing cables, testing/repairing various hardware components
- Administration of the below:
- Desktop and Server OS Support (Mac OS X, Windows, Linux)
- Unified Equipment Management (fleet management)
- Network Switches & Routers
- Raspberry Pi
- Internet of Things (IOT) devices
- Temperature and Humidity sensors
- Any other managed IT specific device
- Responsible for job site documentation as needed
- Perform support tasks in a timely and quality conscious manner including but not limited to: meeting support, installing connectors, video/audio recording support
- Work with internal/external teams in a professional manner that reflects the values of AVI-SPL
- Provide client training as needed
- Adhere to and understand local safety standards for all site duties
- Travel to various job sites as required
Skills and Abilities
The AV IT Technician will need to be familiar with AV and Control systems over networks and have specific knowledge and/or certifications in the following areas:
- Google Remote Desktop
- Apple DEP Process
- Windows OS imaging and for roll out of consistent templatized systems
- Simple scripting for automated startup/restart processes
- Custom PCIe cards used for audio/video preferably with AJA specifically
- High speed and bandwidth Networked Storage preferably with Open Drives specifically
- Network Security using 802.1X with MAC Addresses
- Dante networked audio
- Network settings for audio/video such as VLAN, QoS, IGMP Snooping, and more
- Ethernet and Fiber based networks
- Cisco C9300 Ethernet Switches
Education and / or Experience
- Minimum of 1 – 3 years of audiovisual integration experience preferred
- Formal education in Electronics or related field preferred
- Minimum of a High School Diploma or equivalent preferred
- Preferred external training:
- CTP (Certified Technical Professional)
- CCNA (Cisco Certified Network Associate)
- CNCT (Certified Network Computer Technician)
- OSHA 30-Hour Construction Course
Why work for AVI-SPL (what’s in it for you)
As we have already mentioned AVI-SPL are the global leaders when it comes to universal communications, and we make sure our work environment matches our status. The business treats all of their employees as individuals and make sure we all have definitive goals and career paths to help us maximise their ability. Along with this we also offer:
- Medical Benefits
- Hybrid working
- Personal days
- Defined training and development avenue for you to up skill and progress.
- Flexible and dynamic work culture
So if you are feeling undervalued, stuck in a rut or just looking at furthering your career, apply today.
AVI-SPL is committed to creating a fair and inclusive environment where employees feel safe, proud and valued. We encourage ways of working that treat everyone fairly and with respect, and we look to create opportunities to improve the diversity of our workforce across all areas of the business.
Job Types: Full-time, Permanent
Salary: Up to £60,000.00 per year
Benefits:
- Company events
- Company pension
- Gym membership
- Life insurance
- On-site parking
- Private medical insurance
- Sick pay
- Work from home
Schedule:
Supplemental pay types:
Work Location: One location