Job Description
"Be BIG" at Big Mamma
Join the FLOOR TEAM as Head Waiter/Waitress of our new SEXY OPENING in London ! We are now building the new Squadra, and we are looking for very talented people ready for a big challenge: The Best Customer Experience Ever!
HEAD WAITER / WAITRESS
OUR OFFER:
- Highly competitive salary of up to £17.00 / hour + tips
- Full time role
- 2 consecutive days off per week
- 28 days paid holiday per year
- Pension scheme
- Permanent contract
- Meal on shift
- Employee discount
- Employee of the month scheme
- Regular performance reviews and wage evaluations
- Referral scheme: "porta un amico" bonus scheme - £ 500 when you refer a friend
- Continuous trainings, team buildings and career opportunities
- Geographical mobility in UK & Europe
- And much mooore!
YOUR MISSION:
- You will be the ambassador of Big Mamma values: you adopt a warm, smiling, professional attitude towards the customer, help your colleagues during service and adopt a "problem solver" attitude.
- You will guarantee the quality of service in the dining room: you ensure a "Big Mamma style" service and you are responsible for the accuracy of the service. You are responsible for the speed of service and the optimisation of table rotation.
- You will master the knowledge of our products, wines and cocktails and participate in the training of the more junior waiters.
- Your mission will be train and supervise our squadra and be one of the key people in the restaurant, always keeping an eye on the customer. You will learn to be il miglior capitano del mondo!
YOUR SKILLS:
- Big BIG Smile!
- Great energy, proactive attitude, and team spirit
- Boundless passion for pasta, pizza, tiramisu e tutti i buoni prodotti!
- Previous experience as Head Waiter/Waitress
- English intermediate, Italian would be a plus
START DATE: as soon as possible
A BIT MORE ABOUT BIG MAMMA:
Big Mamma is an Italian group founded in 2015 by Tigrane Seydoux and Victor Lugger. Our wish is to share the authenticity and warmth of traditional Italian trattorias abroad. All produce is directly sourced from small Italian producers, dishes are 100% homemade, served at affordable prices, in beautifully designed spaces, and with a big smile.
Every day, more than 10,000 customers visit Big Mamma restaurants throughout Europe (France, Spain, UK, Germany) and soon on the Moon! Our strength is in four values: meritocracy, authenticity, excellence and entrepreneurship. They accompany its 1600 employees every day in its ultra-dynamic growth.
BIG MAMMA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, colour, religion, national origin, disability, age, or any other characteristic protected by law.
Job Types: Full-time, Permanent
Salary: Up to £17.00 per hour
Benefits:
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Referral programme
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Holidays
- Overtime
- Weekend availability
Supplemental pay types:
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (required)
Work Location: One location