Job Description
Introduction An exciting opportunity has arisen to join a busy Facilities Services Team within the Directorate of Facilities and Estates. The post holder will be responsible for a full range of housekeeping duties which may include working on wards and in service user and staff areas.
The Person Applications are invited from enthusiastic, energetic and highly motivated individuals who are passionate about providing a customer focused and efficient service. The skills we value the most in our staff are: Dedicated to providing and maintaining high standards Working well as part of a team to achieve shared goals Having an exemplary standard of personal conduct, positive attitudes and behaviour
Facilities and Estates Shared ServicesThe role is based within the Directorate of Facilities and Estates which provides a wide range of services to its Host Trust and Partners within Staffordshire, Stoke-on –Trent, Shropshire and Telford & Wrekin. The post is a bank position working for the housekeeping department in Stafford, St Georges. ST16 2SR
The post holder will provide a range of housekeeping duties that will include: Maintaining the required standard of cleaning services following the correct procedure and frequencies Undertaking a variety of cleaning duties in line with the ward/area/location cleaning schedules (may include operating specialist equipment) Carrying out specialist cleaning and one off cleaning duties in line with Supervisors requirements Ensuring that there is a general, pleasant and well maintained environment for service users
Skills and Experience Full training will be given for the role however; previous experience in a similar role would be an advantage, as would previous NHS experience. Candidates should meet all the essential aspects of the Person Specification which can be found at the rear of the Job Description.
Midlands Partnership NHS Foundation Trust is an award winning organisation with over 9000 employees. We are one of the largest integrated Health and Social Care providers, covering services across North & South Staffordshire, Shropshire, Hampshire, Buckinghamshire, Isle of Wight and Essex.
We pride ourselves on the services provided to support with the well-being of all of our employees both physically and mentally and offer counselling support and lifestyle information. Opportunities for flexible working are also available depending on the role.
We encourage career development provided by in house training programs and coaching support.
As part of our strong commitment to equality, diversity and inclusion, we welcome applications from candidates who meet the specific criteria, regardless of race, gender, religion, sexual orientation, age, physical and/or mental disability or offending background.
We are embedding values based and inclusive recruitment practices to ensure that all applicants, from any backgrounds, have an equal chance of success in achieving a role with us.
JOB DETAILS
JOB TITLE: Facilities Assistant (Housekeeping)
BAND: 2
DEPARTMENT: Housekeeping Services
REPORTS TO: Housekeeping Supervisor
ACCOUNTABLE TO: Facilities Manager
JOB PURPOSE.
The Housekeeping staff provide a clean and safe environment to our patients, visitors and staff
ensuring that a high standard of cleanliness in line with National Cleaning Standards, infection
control and health and safety are met and maintained
The post holder will be expected to work as part of the wider Housekeeping team, providing an
integrated and flexible service, and as such may sometimes be required to undertake duties within
other areas of the Hotel Services Department should the needs of the service demand it.
ORGANISATIONAL STRUCTURE
KEY RESPONSIBILITIES
Main Duties and Responsibilities:
- Maintain the required standard of cleaning services following the correct procedure and frequencies
- Undertake a variety of cleaning duties in line with the ward/area/location cleaning schedules
- Operate mechanical cleaning equipment
- Replenish disposables and consumables
- Safely and correctly store cleaning chemicals and equipment
- Carry out specialist cleaning and one-off cleaning duties in line with service requirements
- Assist with laundry duties as and when required
Where applicable – ward based duties as required:
Ward based catering duties to ensure in conjunction with nursing staff that service users are provided with appropriate meals
Regenerate food, probe, record temperature of food and serve
Ensure that meals are served in a presentable and timely manner and appropriate cutlery and condiments are supplied
Assist to ensure dining room area is ready for service and cleared afterwards
Record waste levels at end of service
Clean regeneration trolley
Other:
Support the supervisor on a day to day basis
Support the induction and training of other employees
Comment on Housekeeping policies and procedures
Work in a team of housekeeping staff as required, assisting with training and guidance
Complete own timesheets
Respond to tasks that may arise in an emergency and times of staff shortage
Flexible working within a team
Monitor and maintain stock levels, including keeping appropriate records
Take part in cleanliness audits and follow up action as required
Take a personal duty of care for all equipment that is used on a day to day basis as part of the role
Report any misuse of, or faulty equipment to the appropriate person
The post holder may be expected to open and lock buildings and set alarms ensuring our premises are secure at the end of the day.
Systems and equipment (non-exhaustive):
Floor scrubber
Rotowash
Buffer
Vacuum cleaner
Steamers
Decisions and judgements:
The postholder does not have any responsibility for staff
The postholder will be responsible for organising their work to ensure that all tasks are completed
The postholder will work within established procedures/practices with supervision available for reference
The postholder will follow policies in own role and may be required to comment, but has no responsibility for service development
The postholder will be required to assess situations that present themselves and determine an appropriate course of action from a choice of options, eg fault finding on equipment such as a vacuum cleaner
Communication and relationships:
Assist with induction and training of new starters, apprentices, trainees, work colleagues, managers, contractors (in line with the level of role, training and experience)
The postholder will provide general non-clinical advice, guidance, or ancillary services directly to patients, clients, relatives or carers
Communicate with patients, on a regular basis, some of whom may have communication difficulties.
Physical demands of the job:
The postholder will be required to use equipment essential to the role, eg floor scrubbing equipment
Physical effort required for the role will be moderate for several short periods during a shift
Most challenging/difficult parts of the job:
The postholder will encounter some exposure to hazards during the working shift
The postholder may occasionally be exposed to emotional or distressing circumstances, eg deaths on wards
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