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Care Home Pharmacy Technician

Job Description

As part of the Enhanced Health in Care Homes Directed Enhanced Service within Primary Care Networks, there is an exciting opportunity to be part of a new team within South Lincolnshire Rural Primary Care Network and leading the EHCH model with care homes and partners in our community. South Lincolnshire Rural Primary Care Network includes the following practices; Gosberton Medical Centre, Moulton Medical Centre, Sutterton Surgery, Galletly Practice, Abbeyview Surgery, Holbeach Medical Centre, Littlebury Medical Centre, The Suttons Medical Group and The Deepings Practice

Please send your CV and cover letter outlining why you are suitable for this role and to be considered for this position.

Job Description

To support the Primary Care Network to ensure the delivery of safe, effective and efficient systems for repeat prescribing, medicines optimisation, reducing medicines waste and maximising patient outcomes.

The role will also include training and development of administrators to support improved co-ordination and effective pharmacy administration within general practice, especially with relation to repeat prescribing systems and processes.

Job Responsibilities

• To undertake medicines reconciliation in accordance with practice protocols and to update patients’ medical records / prescribing accordingly.
• To support the achievement of the practice’s prescribing Quality and Outcomes Framework targets.
• Working with the Practices to contribute to the review and development of repeat prescribing protocols / Standard Operating Procedures to improve the efficiency and effectiveness of repeat prescribing systems.
• To provide advice to GPs, staff and patients in changes to prescribing to support the improvement of prescribing safety, quality and cost effectiveness.
• To participate in medication audits.
• To assist in the appropriate monitoring and management of prescribing budgets and to liaise with the medicines management team at the CCG.
• To prepare evidence based resources and information to support the implementation of rational cost-effective prescribing.
• To support the Practices to provide medication reviews, patient information leaflets, medicine awareness; and to undertake community visits as appropriate.
• To take a proactive approach to the safe handling of prescriptions, including assessment of risk and making recommendations for improvement.
• To respond to medication queries from patients and staff in a professional manner referring to the appropriate GP in accordance with practice protocols.
• To advise on the sourcing and safe management of medicines as appropriate.
• Be responsible for the organisation, planning and of own workload to meet set deadlines.

Key working relationships

• GP Practices within the PCN
• Practice Leaders (Partners and Practice Managers)
• Clinical Commissioning Group (CCG) and NHSE
• PCN & Practice Clinical Pharmacists

Responsibilities underpinning the role

• To assist the PCN Director(s) and board in setting and realising the PCN vision, mission and business strategy
• To play a role in the delivery of high-quality primary health care services
• Provide support to individuals, their families and carers to take control of their health and wellbeing, live independently and improve their health outcomes, as a key member of the PCN multi-disciplinary team.
• Working under supervision of the core network member practices i.e. the GPs, practice managers and the Business Manager take referrals from the network practices.
• To make and maintain contact with local health and wellbeing service providers and build a network and knowledge of referral routes to and from service providers, keeping a Directory of Service updated.
• Refer people and/or introduce them to appropriate organisations in Lincolnshire and nationally (where appropriate) e.g. voluntary, statutory (local authority) and local NHS organisations.
• To represent the PCN in cross organisation meetings when agreed e.g. locality/CCG meetings
• Co-ordinate training and development of PCN clinical team
• Collate feedback / analysis data on behalf of the PCN to report to the PCN Board and CCG/NHSE as required

Responsibility for administration

Other duties and responsibilities to be undertaken may include any or all the items in the following list:

• Taking messages and passing on information as appropriate.
• Computer data entry/data allocation and collation, processing and recording information in accordance with practice procedures.
• Initiating contact with and responding to requests from patients, other team members and associated healthcare professionals and providers.
• Helping to maintain a positive, patient focussed culture.
• Helping to maintain a positive, supportive culture across the whole of the practice team.
• Any other duties commensurate with this position.

Duties will vary from time to time under the direction of the Partners / Practice Managers dependent on current and evolving practice workload and staffing levels.

Role Delivery Specifics

Patient Care

To provide medication review services to patients in the practice, domiciliary visits and in residential and nursing homes, and to deliver pharmaceutical care plans that maximise cost-effective prescribing and improve the quality of patient care.

Assist Partners with the appropriate monitoring and management of their prescribing budgets.

To prepare evidence based resources and information to support the medicine management team and all other relevant health professionals in the implementation of rational cost-effective prescribing.

To help plan, develop and support the introduction of new working processes within the practice to optimise the quality of prescribing.

Identify when there is a need for urgent action or for a step-up in care and alert the relevant professional(s).

Relationships & Communications

To work with all leaders of PCN practices to develop positive, trusting and mutually beneficial relationships

To be committed to the vision and values of the PCN and promote these both internally and externally.

Ensure effective communication is maintained within the Network

Maintain a working relationship with local health care providers enable service delivery of mutual benefit

To establish and maintain effective liaison with stakeholders including health, voluntary, social and education resources, attending relevant meetings as necessary.

Organisational

Work with the PCN Director and board for strategic and operational planning processes to support the PCNs objectives

Support the PCN Directors and board with the writing of development plans as required business and Coordinate meetings for PCN working – periodic board meetings and ad hoc project meetings as required

IM&T

Maintain a SystmOne and EMIS templates to ensure accurate and detailed clinical data is entered into the patient record in a standardised way.

To keep records of your work and adhere to confidentiality, information sharing protocols and provide monitoring information as required.

Provide comprehensive outcome focused reports detailing the progress of the service

To ensure the integrity of the operational systems

Training/Education

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Codes of Conduct

The Social Prescriber must comply with the Code of Professional Conduct set by Allied Health South Lincolnshire and any Code of Conduct developed by the PCN.

Equal Opportunities

The Federation is committed to eliminating unlawful discrimination and promoting equality of opportunity. All staff have a personal responsibility to contribute towards an inclusive and supportive environment for patients, carers, visitors and other colleagues from all the equality strands (race, gender, age, sexual orientation, religion, disability).

Staff have a personal responsibility to:

• Ensure their behaviour is not discriminatory
• Does not cause offence
• To challenge the inappropriate behaviours of others
• Adhere to the Federation’s values, including ‘Respecting Everyone’, as well as the Staff Conduct Policy and the Equal Opportunities policy

Health and Safety

Under the provisions contained in the Health and Safety at Work Act 1974, it is the duty of every employee to:

• Take reasonable care of themselves and for others at work
• To co-operate with the PCN as far as is necessary to enable them to carry out their legal duty
• Not to intentionally or recklessly interfere with anything provided including personal protective equipment for Health and Safety or welfare at work.

Safeguarding Children and Vulnerable Adults

Allied Health South Lincolnshire is committed to safeguarding and promoting the welfare of all children, young people and vulnerable adults, and as such expects all staff and volunteers to share this commitment.

Quality and Clinical Governance

Quality in Health Care delivery has three core dimensions: Patient Safety, Patient Experience and Clinical Effectiveness.

Clinical Governance is about the systems, processes and behaviours to ensure that high quality services are provided to patients. Every member of staff has a role to play in striving for excellence: it is important that everyone is aware of and follows policies and procedures that govern their work; and if something goes wrong, everyone has an obligation to report it so lessons can be learned from mistakes, incidents and complaints.

If any member of staff has concerns on any clinical governance matters, they should raise them with their line manager, professional adviser, or a more senior member of management. Reference should be made to the federation’s guidance on Raising Concerns about provision of patient care.

Information Governance

It is the responsibility of all staff to respect the confidentiality of patients and staff, as specified in the

Caldicott Principles, Data Protection Act and the Human Rights Act. It is the duty of every employee to:

• Only access person identifiable information as required in the execution of their duties.
• Disclose information appropriately, in line with the Data Protection Act 1998.
• To ensure good quality data by recording, promptly and accurately, clinical and non-clinical information within agreed timescales to the health record or the appropriate clinical or non-clinical information system
• Maintain the confidentiality of their password / username and if in possession of a ‘Smartcard’ abiding by the terms and conditions of its use.

For further information please call Louise Johnson on 07814299492

Job Type: Full-time

Salary: £29,700.00 per year

Schedule:

• Monday to Friday

Ability to commute/relocate:

• SPALDING: reliably commute or plan to relocate before starting work (required)

Work Location: Hybrid remote in Bourne

Reference ID: PT

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