Axiom Technologies is an Australia-based entity with a history of providing Managed IT solutions to medium to large-scale enterprises globally. Please visit our website for more information about what we do at www.axiomtechnologies.com
We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.
IT Skills and Experience
- Desired Experience:
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Computer OS/Peripherals troubleshooting
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Handling Different PC Operating Systems ( Windows 7/8 and 10)
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Performing Hardware Software Installation ( understanding of deployment tools like SCCM)
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Basic knowledge of SOE and group policies
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Printer support
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Good knowledge of MS Office tools installation & troubleshooting
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Excellent customer service and people skills
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Field experience supporting a variety of technologies and services
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Advanced technical abilities including solid troubleshooting skills applicable to Windows, Apple, and virtual operating systems
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Ability to manage time and resources to meet or exceed expectations in high-profile situations while maintaining professionalism under pressure
Personal Attributes:
- Excellent End-user computing skills.
- Good knowledge of Infrastructure support.
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Strong analytical and problem-solving capabilities
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Well-organized and extremely detail-oriented
- Strong customer service ethic and great communication skills, both oral and written
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Passionate about delivering quality no matter what you are doing
- Can work both independently and in a collaborative team-oriented environment
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A self-starter, motivated to push the limits and think outside of the box
- Fondness for solutions that are simple, elegant, and effective
- Ability to work with and maintain confidential information
In-depth knowledge of:
- Windows OS (e.g. XP, Vista, Windows 7, 10)
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Microsoft Office applications
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PCLaptop hardware
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PCLaptop peripherals, including printers
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Mobile devices
Basic knowledge of:
- Active Directory
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Exchange
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Apple OS
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SCCM
IT Qualifications
At least one of the following:
- PCLaptop OEM Maintenance Certification
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CompTIA A+ Certification
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Microsoft Certified IT Professional (MCITP) certification in the desktop area
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Microsoft Office Specialist (MOS) Certification
Experience in a similar role
- 2+ years of relevant experience.
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Freshers and IT Students are also welcome but with IT backgrounds.
- Ready to travel 20-30 KM as per the requirement
What next?
If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to [email protected]