Job Purpose:
To be passionate about grooming and deliver the highest standards in grooming. Excellent customer service & communication skills to assist with driving sales in salon.
Key Responsibilities
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Assist in the day-to day running of the salon; all preparatory work and relevant administration
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Active role with hands-on dogs; including but not limited to bathing, drying and nail clipping
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Maintain exceptional Salon Store Standards across all customer facing and ‘back of house’ areas
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Have an active input into salon KPI’s and objectives including providing excellent customer service
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Take part in all training activities to develop grooming and wider salon skills
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Assist in Retail to deliver exceptional customer service when demand allows
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Ensure personal compliance with all company policies and procedures
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Ensure all Health & Safety compliance is up to date within the store legislation
Personal Competencies
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Be willing to learn and develop a sound knowledge and grooming ability across a wide range of breeds
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Is positive, supportive and flexible team player
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Brings high levels of energy and commitment to the business
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Has a hands-on approach and a can-do attitude
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Good time management