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Regional Housing Administrator

Job Description

Salary: £24,479 - £28,621 per annum
Hours: 36 hours per week
Contract Type: 12 month FTC/Secondment

We’re currently recruiting for dedicated and organised Regional Housing Administrator to join the Housing operations team in North London.

What you’ll be doing:

You’ll be responsible for delivering a highly customer-focused, effective and efficient regional administration service to our regional housing team throughout the organisation to support effective working.

You’ll be required to process estate issue enquiries on CRM, report any communal repairs to contractors, maintaining relevant records, liaising with contractors and raising Purchase Orders.

Your other responsibilities will include:

• Monitoring, recording and processing estate inspections and follow up actions
• Raising purchase orders and communicating with contractors
• Efficiently work on CRM processes
• Producing routine letters, reports and other documents from standard templates
• Ensuring accurate records are kept with experience using Excel
• Providing regional reception duties

What we’re looking for:

You’ll already have previous experience in a customer service environment and a demonstrable commitment to delivering excellent customer service. You’ll be able to write clear, accurate and concise records, often analysing data from a variety of sources and be able to prioritise your busy workload as required.

We’re seeking motivated people with excellent IT, numeracy and communication skills; if this sounds like you we look forward to hearing from you!

Ability to travel across regions is required, to work from both our London Corsica Street and Wrights Road office.

What you can expect from us:

Here at Clarion we’re dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle. As standard we offer;-

• Competitive salaries that are benchmarked regularly against current market rates
• Initial 25 Days annual leave (plus bank holiday), increasing to 30 days after 3 years’ service.
• A flexible benefit scheme tailored to you, inclusive of healthcare options, dental insurance, restaurant card and cycle to work along with 1% of your salary to spend on whichever approved benefit you like!
• Matched pension contributions of up to 7.5% of your salary with generous life assurance

Other perks:

• Company Bonus Scheme
• Eye care vouchers
• Holiday trading scheme allowing you to buy and sell leave
• Free counselling and legal advice scheme for you and your family
• Interest free loans for season ticket and study leave

Our commitment to equality and diversity means that we are keen to help you maintain a healthy work-life balance, including but not limited to part-time working and job share, enhanced maternity, adoption and paternity leave, and compassionate leave.

Closing Date: Wednesday 1st March 2023 at midnight

For further details on this vacancy, please click ‘apply’.

You can download the role profile here – Regional Housing Administrator

Application Guidance for Candidates

You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in the UK for the duration of your employment.

Diversity and Inclusion

We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks.

We’re committed to building a strong, diverse workforce and making Clarion an inclusive place to work.

Job Type: Full-time

Salary: £24,479.00-£28,621.00 per year

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