Job Description
As a Food and Beverage Assistant at Macdonald Hotels, you are leading the front line in a key, customer facing role.
You love to interact with people and your ability to engage with our guests in a confident and approachable manner is the first step to delivering great service. You are also a proactive and committed team player with a ‘can do` attitude – you’re great to have around and both guests and colleagues appreciate your enthusiastic approach.
Delivering a memorable guest experience is important to you. You take pride in making a difference, paying attention to detail and always seeking to anticipate our guests’ needs.
This role is ideal if you have experience in a similar customer-facing role in hospitality. However, if you have worked in a quality-led customer service role in a different industry and are willing to learn, we will provide you with training and the opportunity to thrive!
Please see a summary of the responsibilities of a Food & Beverage Assistant below:
· Ensure that all guests are met with a warm and genuine welcome
· Provide friendly, attentive service that is tailored to the specific needs of each customer
· Offer advice and recommendations with confidence, based on your full and up to date knowledge of all menus and the hotel products and services
· Prepare and maintain a safe and clean environment before and during service, with full awareness of the relevant Health & Safety and Food Hygiene procedures
· Present yourself smartly and professionally at all times: you are an ambassador for the company and play a key part in the successful delivery of excellent guest service
Job Types: Full-time, Part-time, Permanent
Part-time hours: 30 per week
Salary: £6.83-£9.50 per hour
Benefits:
- Discounted or free food
- Gym membership
- On-site parking
Schedule:
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
COVID-19 considerations:
Adhering to all Government guidelines
Work Location: In person
Reference ID: CruthF&B