- Housing management opportunity at a leading housing association
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Competitive salary, Agile and flexible working
Housing Manager - Merseyside - Property and housingA leading housing provider in the north west offering agile working and a competitive salary
Housing Manager - Merseyside - Property and housing
Manage the Housing Advisors to ensure the delivery of an effective and efficient service which places the customer at the centre of all activities. Undertake Performance Management of the team, e.g., setting targets, reviewing performance against these, performing coaching and managing absence. Manage staff development.- Input to the Neighbourhood Plans and Community Investment projects, ensuring these are delivering to the needs of customers.
- Input to the development of policy and procedures refresh as required.
- Promote partnership working across teams in Customer Insight and across the Group to create a desire to deliver to a common set of objectives.
- Ensure process compliance across the team
- Identify areas for improvement and feed these to the Head of Service.
- Provide accurate and timely information to the Head of Service to enable performance monitoring and value for money of the service and to demonstrate delivery of the Independent Living contract to KMBC.
- Senior level experience in housing or a relevant service sector organisation
- Experience of leading teams in a challenging and target driven environment
- Senior level experience of tenancy management
- Knowledge and understanding of working in a regulated environment, including a strong understanding of the issues and challenges facing the social housing sector and of tenancy related legislation.
- An effective communicator with a proven ability to engage with, and build positive relationships with, a broad range of internal and external stakeholders.
- Flexible approach to hours and locations worked
- Competitive Salary and benefits