Gwynedd Council offers an attractive employment package, for more information please click on this Information Pack
Gwynedd Council operates internally through the medium of Welsh, and offers all its services bilingually. The applicant will be required to reach the linguistic level noted as one of the essential skills in the Person Specification.
We encourage everyone who applies for a job with Gwynedd Council to submit job applications in Welsh or bilingually.
(Applications submitted in English only or Welsh only will always be treated equally, but we ask applicants to consider carefully what the linguistic requirements of the job in question is and if it would be more appropriate to submit an application in Welsh.)
For further information about this post please contact Kayleigh Ellis / Charlotte Elyse Williams on 01766 771000.
Interviews will be held – To be confirmed.
Application forms and further details available from, Support Service, Gwynedd Council, Council Offices, Caernarfon, LL55 1SH
Tel: 01286 679076
E-Mail: [email protected]
CLOSING DATE: 10.00 AM, THURSDAY, 09/03/2023.
If you are successful to be short listed for an interview you will be contacted by E-MAIL using the address provided on your application form. You need to ensure that you check your email regularly.
PERSONAL ATTRIBUTES
ESSENTIAL
A positive attitude to change
Work to a tight schedule and multi task
Energetic, enthusiastic and determined.
Neat handwriting
Current driving license
QUALIFICATIONS AND RELEVANT TRAINING
ESSENTIAL
Educated to O or A level standard or equivalent or
A strong administrative background
DESIRABLE
Experience of working in the Registration Service
Educated to a higher level.
RELEVANT EXPERIENCE
ESSENTIAL
Extensive experience of administrative work either within or outside the Council
Experience of dealing with the public
First class communication skills, both written and oral
Energy, enthusiasm, dedication and perseverance
Able to use and interpret information correctly
Able to identify requirements from a customer’s perspective
Able to generate co-operation and the trust of colleagues
The ability to be a team player, support and encourage colleagues
Has good interpersonal skills
The ability to adapt to new situations, accepting change
Shows attention to detail and commitment to quality of service
Is assertive, polite, diplomatic, respectful and sympathetic
Is flexible
Has good attendance and punctuality record
The ability to learn from experience
Has multi-tasking, time-management, prioritization skills
Presents a positive image to the customer
Has problem solving abilities
Has a sense of humour
Is smart at all times
The ability to liaise with internal and external stakeholders
DESIRABLE
Knowledge of Registration issues
Experience of conducting public ceremonies
Experience of working under a regulatory framework and of interpreting regulations as necessary
Experience of dealing with complaints, conflicts and difficult or sensitive enquiries
SKILLS AND SPECIALIST KNOWLEDGE
ESSENTIAL
Excellent communication skills (written and verbal)
Strong computer skills
Planning, organisation and co-ordination skills
Ability to organise one’s time and prioritise work
DESIRABLE
Experience of handling cash, (receiving from public, banking and accounting)
LANGUAGE REQUIREMENTS
ESSENTIAL
Listening and Speaking - Higher Level
Able to follow a conversation or discussion through the medium of Welsh and English on a professional level and discuss general day to day topics in the field in order to present information and express opinions. Able to give a pre-prepared presentation and respond to any comments and questions on it in Welsh or English.
Reading and Understanding - Higher Level
Able to understand standard written Welsh and English; both formal and informal. Able to gather information from various sources such as letters, reports, articles through the medium of Welsh and English in order to fulfil the post.
Writing - Foundation Level
Able to complete simple forms and compose a letter or short e-mail through the medium of Welsh and English by using a number of familiar phrases in order to convey a simple message.