Business Intelligence & Analytics manager – Online Analytics
For DX Solutions & Technology
Location: Weybridge, United Kingdom
The Business Intelligence & Analytics manager – Online Analytics will manage a team of analysts and report developers and provide the bridge between the ONLINE area of our business and the application specialists, responsible for delivering various reporting content and business analysis to the business stakeholders. Whether it be understanding website behaviour, traffic and conversion or providing insights on media campaigns this role will be responsible for providing the necessary clarity for the business to take timely actions to drive online sales achievement.
A key requirement of the role is to ensure all reporting and the accompanying business analysis is accurate and delivered in a timely manner to bring maximum benefit to the business. To achieve this the DX Online Analytics Manager will be required to provide stakeholder management to the Online business, understand their requirements and manage and agree prioritisation of business requests. The DX Online Analytics Manager is also expected to be a key member of the SEU Business Intelligence Centre of Excellence, possessing strong Power BI technical acumen and being an advocate of best practice ways of working.
You will:
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Liaise with variety of senior business stakeholders to understand the Online priorities and manage the demand pipeline and requirements from the business.
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Design, build and manage reports relating to Online Market and e-tail / dealer online stores such as Market share, Sales, Stock, Online Shop-Front Data, Customer Reviews & Ratings, Search / Keyword Advertising, and other online related data.
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Analyse key business performance metrics and support business stakeholders to provide intelligence to take actions.
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Coordinate with internal report development teams to align on priorities, timelines and requirements to best guarantee products are delivered to time and exceed customer expectations.
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Communicate to the business changes and developments in analytics processes and implement where appropriate new technologies and ways of working.
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Ensure all products, whether developed personally or by a third party adhere to company development standards and undergo any necessary QA checks and processes.
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Use advanced BI tool capabilities to develop intuitive reporting that can quickly highlight areas that require the business team’s attention (stock out / sales performance vs budget etc.)
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Ensure that data quality and governance are positive contributors to stakeholders’ processes.
You will bring:
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A minimum of 3-5 years of experience in web analytics and e-commerce roles.
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Ability to get inspired by developing powerful data visualisations and storytelling using Business Intelligence tools such as Power BI with a high level of technical competence.
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Proficiency in MS Excel, with highly numerate and analytical, commercially astute skills.
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Excellent organisational & time management skills with a strong ability to prioritise.
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Capability to manage performance directly and indirectly.
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Ability to communicate clearly, effectively and influentially both verbally & in writing.
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A keen tech insight and passion for technology.
Your new office
Based at the Weybridge office, you will enjoy a vibrant and friendly working environment with full accessibility. We have an onsite canteen with a wide range of options available, and a barista style coffee shop. There is a well-provisioned onsite gym run by our own Sony Wellbeing Coordinator, with classes on set days in the mornings, at lunch and after work hours. We have a staff car park which includes electric charging points, an undercover and secure bike rack (useful if you’ve made the most of the Cycle-to-Work scheme), or if you will use public transport we have a shuttle bus service that regularly runs between train station and the office at peak times.
Take a look at our Weybridge office here:
https://www.youtube.com/watch?v=3lwbMOzjoVA
Life at Sony
We ensure competitive salaries and benefits by using established benchmarking. We encourage healthy work-life balance supported by hybrid and flexible working policies. We are a positive community who dream big together, respect each other, and enjoy a collaborative culture.
We like to celebrate our colleagues who make a real difference using our recognition platform. We also provide access to numerous services and platforms for all aspects of wellbeing. We listen to our people through conversations and surveys, respect their suggestions, then act on them. We also provide allowances for volunteering days so that our staff can support the causes they are most passionate about.
You can build your career around you with our fantastic range of learning & personal development programs to enhance your skills. We also encourage our staff to try exciting new roles, in a wide range of countries, with a supportive mobility team to support you if you take that leap!
Bring your uniqueness to Sony
We are passionate about creating a culture that promotes equity and cultivates inclusion, diversity, and belonging. We want employees with diverse backgrounds and perspectives that will stimulate innovation and have a direct impact on our creation of social value to fulfil Sony’s purpose – ‘to fill the world with emotion, through the power of creativity and technology’. We want you to bring your unique self to work and help shape our culture.
We are Sony Europe.
Our people collaborate in an environment of respect, integrity, and open-mindedness. Diverse teams from all over Europe are the driving force for our business, and we embrace the differences that make each of us original and unique.
With offices in 28 European countries, Sony Europe caters to consumer, professional, semiconductor and healthcare markets with innovative electronics products and solutions. Our European laboratories research and develop new technologies and capabilities that contributes to the Sony Group and important issues on a planetary scale.
Bring your passion, creativity and ambitions to Sony Europe. Apply now, and let’s create the future together.
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