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St Clair Veterinary Group Logo

Client Care Manager- Kirkcaldy

316a334

Kirkcaldy, Scotland

2 days ago

28000 - 30000 GBP ANNUAL

St Clair Veterinary Group

Shirley, United Kingdom

Unknown / Non-Applicable

Company - Private

Healthcare

2014


Job Description

About us

As a committed companion animal practice, we pride ourselves on providing an extensive and comprehensive range of services provided by our experienced team of vets and nurses, many of whom hold additional professional qualifications.

We are a British Small Animal Veterinary Association approved practice and an Approved Training Centre, certified by the Royal College of Veterinary Surgeons.

Your role and responsibilities

The Client Care Manager is a key role in leading and empowering the front of house team to deliver an outstanding and polished experience to our clients and visitors to the practice. It will require you to work closely with the Practice Manager, Nursing Manager and other senior team members. An important aspect of this role is to continuously lead by example and promote positive staff morale.

Client Experience

Team relations

Administration

Benefits

Eyecare voucher scheme
Free annual Flu jab
Cycle to work scheme
Childcare vouchers
Recruitment referral reward scheme

About us

Here at St Clair Vets, we have a busy caseload and provide a full range of routine primary care services and specialist services in ophthalmology referral and ancillary treatments such as acupuncture. We are a progressive, well-equipped practice in Kirkcaldy that's been at the very heart of our local community for many years. We take pride in providing a caring, compassionate, and friendly service to all our clients and their precious pets.

As a group, we are well equipped and have an extensive range of surgical and diagnostic equipment available which includes in-house biochemistry/haematology machines, operating microscopes, digital x-ray, ultrasound, video endoscope plus all the usual toys! You will be supported by our large, dedicated Vet team, highly experienced clinical directors, wonderful, experienced nurses, and a fantastic front of house team. Our team are important to us and you will feel supported at St Clair Vets. We all pull together through the hard times but equally enjoy each other's company and are never short of humour. We have a big focus on mental health and work-life balance too. We often discuss clinical cases and when possible, we do often attend socialising events.

St Clair Veterinary Group is situated on the beautiful Fife coast with several picturesque fishing villages only a short drive away and many outdoor pursuits right on your doorstep. Plus, if you need the buzz of a capital city, you'll be in Edinburgh in 40 minutes. So, we really do have the best of both worlds! The cost of living is relatively good locally too and our nearest airport is just a 30-minute drive away.

At Linnaeus, we are committed to supporting the physical and mental health of all our Associates. We have an amazing team of Mental Health First Aiders (MHFA) across our practices and central support office in addition to a confidential Employee Assistance Programme which is available for everyone.

Job Type: Full-time

Salary: £28,000.00-£30,000.00 per year

Ability to commute/relocate:

Experience:

Work Location: One location


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