Job Description
About Us
Rockliffe Hall is an AA-rated 5 red star resort in the north of England and is set within 375 acres outside the village of Hurworth, near Darlington in County Durham. We aim to provide an outstanding personalised service to each guest who stays, spas, golfs and dines and with us, acknowledging special occasions and making them memorable for all guests. We are currently seeking a Junior Sommelier to join Team Rockliffe!
The Role
The main responsibilities of the role will be (but not limited to):
· Ensure a high standard of wine & beverage service is consistently delivered in the Orangery and the Old Hall Cocktail Bar and Lounges.
· Ensure that our guests are provided with a friendly, professional and unobtrusive service during their dining experience.
· Share wine knowledge with other team members to help develop product knowledge within the department.
· Manage wine stock in the servery ensuring agreed stock levels are maintained and refilled
· Present, open and pour wine for all guests during dinner service to the Orangery standard
· Discuss and advise customers on their wine selection by maintaining up to date product knowledge
· Have a good knowledge of wine on tasting menu and able to discuss with guests in detail
· Conduct a pre-shift briefing to ensure all team members know which wines to recommend with each dish.
What We Offer You
At Rockliffe Hall we value the contribution made by each team member and in recognition of this offer some fantastic benefits:
· Competitive salary
· Employee assistance programme
· Exclusive team member accommodation rates and reduced friends and family rates
· Spa usage times available to all team members
· Gym usage times available to all team members
· Fitness Classes
· 50% saving on Spa Treatments
· 50% saving on Spa Days
· 50% saving on Dining
· 20% saving on purchases within the Spa Boutique
· 20% saving on purchases within the Golf Pro Shop
· 20% saving on Golf Lessons
· 20% saving on gift vouchers
· Long Service Award including additional annual leave days and bonus payment.
· Pension Scheme for eligible team members
· Life Assurance for eligible team members
· Day in the Life of a Guest experience
· Special rate applicable when visiting other Pride of Britain hotels (subject to availability)
We take an interest in the individual aspirations of our team members and offer many training and development opportunities to help you succeed in a career in hospitality from our online training platform, onsite mentoring and accredited qualifications.
Please keep a look out on our social media platforms to see all of our additional team activities and incentives.
If you have a passion to work in hospitality and want to advance your skills in a leading 5* Hotel, we want to hear from you!
Job Types: Full-time, Permanent
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- Gym membership
- On-site parking
- Sick pay
- Wellness programme
Day range:
- Monday to Friday
- Weekend availability
Work Location: One location