Job Description
Join Our Award-Winning Team!
We have an exciting opportunity for an experienced & committed Deputy General Manager to join us as a key member of the leadership team on one of our family-owned holiday parks.
Reporting to the Operations Manager, you will be energetic, ambitious, and conscientious. You will be accountable for the efficiency of all aspects of the operation, including guest services, housekeeping, leisure services, maintenance, grounds, catering, retail, health and safety, as well as administrative tasks. You will also be able to coach, support and motivate the front-line team to deliver the highest of standards to our holiday guests.
This is a full-time, permanent role- includes working evenings, weekends, bank and school holidays (live-in accommodation is available if required).
Essential skills:
- Must have previous experience in a similar role.
As well as previous leadership experience in the holiday park/leisure industry, you will demonstrate:
- Effective leadership across all areas of the holiday park and be accountable for their daily operations.
- Assisting with delivering performance targets against budget, stock levels and cost control whilst ensuring exceptional customer service.
- Ensuring each team is consistently performing to their maximum capacity and the highest level of standards are always provided to our guests.
- Ensuring our guests feel welcome and are presented with a safe, clean, and appealing environment which leads to increased customer satisfaction, return visits and increased profitability of the park.
- Operating the park according to company policies and procedures and statutory legal requirements.
- Delivering on-park training as required, ensuring delivery is consistent and engaging in-line with company procedures. To provide additional coaching and development with individuals where appropriate.
- Ensuring the park and company are being promoted appropriately in the local vicinity, to position Woolacombe Bay Holiday Parks as the employer and holiday provider of choice.
- Communicating the vision and budgetary requirements of the company to staff members and provide feedback on park and company performance.
A bit about us!
Woolacombe Bay Holiday Parks owns and operates three family resorts within the village of Woolacombe, North Devon- home of the UK’s best beach and a popular destination for holidays and short breaks. We offer a choice of luxury self-catering caravan, lodge and apartment accommodation, along with modern camping and touring facilities. The Parks also combine a variety of guest amenities, including swimming pools, sports facilities, lively restaurants, bars and retail outlets. Combined, our family-owned Parks make up Devon’s largest accommodation provider and are a true market leader in UK holiday parks, thanks to recent investments in excess of £15m.
What can we offer you?
- Complimentary/discounted use of our Parks’ facilities
- Generous discounts on food when you dine with us
- Discounted holiday rates for friends and family
- Discounted gym membership and cinema tickets at our Parks
- Full uniform and training provided
- Free car parking
- Pension scheme with employer contributions
- Company events
- Subsidised live-in accommodation (if required)
circa £32-39k per annum (salary negotiable dependent on experience).
If you have the experience, enthusiasm and people skills needed to succeed as an Deputy General Manager with Woolacombe Bay Holiday Parks, then we would love to hear from you.
If you require any additional support or adjustments to help you make an application, please contact us.
Job Types: Full-time, Permanent
Salary: £32,000.00-£39,000.00 per year
Benefits:
- Company events
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Referral programme
Schedule:
- 10 hour shift
- 8 hour shift
- Holidays
- Monday to Friday
- Weekend availability
Experience:
- Holiday Park Management: 1 year (required)
Work authorisation:
- United Kingdom (required)
Work Location: One location