Job Description
Here at CDER Group we support and help clients recover money that is owed to them compassionately and compliantly.
We understand that everyone is different and with our unique approach to fairness we ensure that clients, customers, and employees are treated fairly, supporting our customers to repay any outstanding money owed.
As the largest technical debt collections and enforcement company in the UK, we are proud to work on behalf of clients such as Highways England, Transport for London, HMCTS, HMRC, DVLA and the Environment Agency.
Introduction
Want to join an award-winning company where ‘Treating People Fairly’ is at the heart of what we do?
Here at CDER Group we are currently looking for a driven, accurate and experienced HR Coordinator to join our HR department. If you can hit the ground running, enjoy the fast pace of a HR department, and want to enjoy coming to work, this could be the role for you!
The role is flexible and is located at our Darlington office, and with Hybrid working there is also flexibility to work some days from home.
This role provides administrative and advisory HR support to the business and ensures an efficient and effective, administrative, clerical and advisory service as part of the HR Team and would ideally suit a HR Assistant looking for development or a Senior HR Admin looking to take the next step in their career. The successful candidate will also undertake other tasks as required as part of this team.
The role is permanent full time working 35 hours Monday - Friday based in Darlington and reports to the Group HR Manager.
What’s in it for you?
- Gym membership contribution; we will give you up to £20 per month towards your gym membership
- Company pension scheme
- 24/7 Employee Assistance Programme
- Company sick scheme
- Referral programme
- Discounts and savings available on our bespoke staff rewards platform
- Casual dress
- Free onsite parking
- Loans for travel to work
- Cycle to work scheme
- 25 days holiday plus bank holidays, rising to 28 with service
- Extra holiday days available to buy, up to 1 week per year
- Regular subsidised social events
- Voluntary service opportunities to a charity of your choice – up to two days per year
- Long service awards
- Enhanced family leave
- Hybrid working
- Working hours that are flexible
- As if that wasn't enough, we even provide you with unlimited refreshments, regular mouth-watering treats and healthy snacks each week
Responsibilities
- Processing and assisting with certification for enforcement agents including liaising with the courts
- Issuing and creating change of terms documents and advising line managers where necessary along with required administration
- Logging and processing absence as notified by line managers.
- advising and guiding managers on absence issues including: escalation points, assisting in RTW and welfare meetings where required.
- providing reports on key MI such as absence turnover
- Processing and monitoring of the company benefits and their providers
- Advising and processing all family leave related queries
- Advising and processing of flexible working requests
- Issuing letters for overpayments
- Assisting the ER Advisor with first line employee relations issues
- Collating monthly payroll data relating to areas of responsibility e.g. absence
- Creating and issuing leaver correspondence
- Holiday processing and reporting
- Responsible for HR related tasks of SE Contractors
- Keeping abreast of current employment legislation
Personal qualities, experience and skills
- Willing to learn with a keen interest in HR
- IT proficient
- Able to demonstrate strong writing and verbal skills
- Must have a polite and professional telephone manner
- Resilient and confident
- HR experience whether from a managerial or HR role
- Driven to ensure that all activities are delivered on time and as required
- Proactive with effective time management and prioritising
- Strong team player
- Strong planning and organisational skills
- Attention to detail
- Able to make effective decisions quickly and know when to escalate
- Administrative experience gained in a fast moving, detail focused environment
- The ability to build strong relationships and using your own initiative is essential
CDER Group are proud to be an Equal Opportunities Employer. We celebrate diversity and equal opportunities and are committed to creating an inclusive environment for all employees that represents a variety of backgrounds, perspectives and skills.
If you require any assistance or accommodation as a reasonable adjustment, please contact the HR department.
Job Types: Full-time, Permanent
Salary: £23,000.00-£26,000.00 per year
Benefits:
- Additional leave
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Free or subsidised travel
- Gym membership
- Referral programme
- Sick pay
- Store discount
- Wellness programme
Schedule:
Work Location: Hybrid remote in DARLINGTON