Job Description
Job description
Milton Keynes
Competitive salary with excellent benefits – please contact the recruitment team for this information. Although we don’t advertise our salaries, you won’t be disappointed!
Job Description
Reporting to Soft Services Manger, the job holder will be responsible for the effective delivery of cleaning services across site.
The Cleaning Manager will lead by example to give excellent service delivery by building an excellent relationship with placemakers and the on-site client staff, based on consistent and quality service delivery.
The foundations of the client relationship will be trust, open communication and keeping our promises
Key Responsibilities
- Ensure standard of service delivery in line with agreed service levels
- Identifying and developing business opportunities, as appropriate
- Develop manage and coordinate a process of continually reviewing and improving service for both directly delivered services and sub contracted services
- Training and development of staff
- Ensure periodic cleaning schedules are completed in line with with PPM’s. Monitor the work completed against worked planned and identify actions required to bring any shortfalls back in line with schedule
- Produce work allocation sheets for all staff working in line with the Santander cleaning indicator.
- Manage and develop people to promote high morale and motivation
Professional and personal competencies/qualifications
- Strong Leadership – inspiring and guiding people
- Personal Management
- Solution orientated
- Drives for achievement
- Strong Customer Focus
- Great Relationship Management
- Computer literate
- Good communication skills
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
If you have any further queries regarding this role, please contact the Resourcing Team on 0330 311 2739
Job Types: Full-time, Permanent
Schedule:
- Day shift
- Monday to Friday
Work Location: One location