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Greater Manchester Police Logo

Administrative Assistant / Messenger - Central Ticket Office

316a334

Manchester, England

2 days ago

20604 - 21018 GBP ANNUAL

Greater Manchester Police

gmp.police.uk

Manchester, United Kingdom

Ian Hopkins

$100 to $500 million (USD)

Government

2000


Job Description

Number of Posts

1

Advertised

INTERNAL AND EXTERNAL APPLICANTS

Branch/Division

Specialist Operations Branch

SOB Sub-Branch/Division

Central Ticket Office

Location

Tameside District

Sub-location

Hyde

Grade

Grade B

Rank

Not applicable

Leadership Level

Peer Leader

Contract Type

Permanent

Hours

36.25 hpw

Hours

Full time

Advertised Salary

£20, 604 - £21,018

Shift Allowances/Enhancements/ Additional Info

Medical Required

Advert

Greater Manchester Police is one of the UK's largest police forces and is responsible for keeping people safe across more than 1,200 sq km. The Force covers the Manchester, Salford, Bolton, Bury, Oldham, Rochdale, Stockport, Tameside, Trafford and Wigan areas.
GMPs officers and staff work 24 hours a day, seven days a week, to keep almost three million people safe. The Force has 11 geographical policing areas known as Boroughs that ensure it provides the best possible service to people who live, work and visit Greater Manchester.

The Specialist Operations Branch is made up of around 1,000 police officers and staff.

Led by Chief Superintendent Mark Dexter the CTO lies within the following main section:

Specialist Operations Planning / Business Continuity / Roads Policing – This section is led by Superintendent Gareth Parkin and includes: Traffic Network Section (Central Ticket Office, Road Traffic Collision Statistics Unit, Driver Standards, Road Traffic Collision Investigation Unit, Vehicle Examination, FCRU and Traffic Management, Special Escorts Group, Support Inspector and Wolverine, Serious Collision Investigation Unit, Traffic Police Community Support Officers, Road Policing Units and Motorway.

The Admin Assistant Messenger plays a key role in the Central Ticket Office, supporting Teams and Team Leaders with an efficient postal and correspondence administration service to the Central Ticket office.

This will include opening internal and external post, evaluating same and accurately scanning documents to related files and distributing correspondence and post to the respective area within the Central Ticket Office.

Staff will manage outgoing post batches using electronic postal equipment ensuring all batch work volume is recorded and verified to enable outgoing post to be proven in court.

Staff must be available for all postal collections and deliveries at appropriate times and able to use various office equipment e.g. printers, photocopiers and all postal and scanning equipment, dealing with the maintenance and fault reporting for all postal equipment.

A candidate is sought who can take personal responsibility for managing own and other’s workloads and provide assistance to any team member, team leaders. They must be able to work with the minimum of supervision and be willing to learn new procedures and adapt to new technology.

Good interpersonal skills are required to enable the post-holder to work closely with staff and managers and all other internal and external customers to achieve desired outcomes.

Closing Date

26 Feb 2023

Recruitment Team Contact

[email protected]

Other Information

Please note, all of our communication will be sent to you via the e-mail address you provide on your application form, therefore please ensure [email protected] is in your mail safe senders / safe recipients list to prevent our e-mails going into your junk mail.

To be eligible for appointment as a member of police staff, you must be a British citizen or a citizen of a country that is a member of the European Economic Area (EEA) or Switzerland. Commonwealth citizens and foreign nationals are also eligible but only if they are resident in the UK free of restrictions.

After 30 June 2021, nationals of the EEA or Switzerland will also need to provide evidence that their stay is free from restrictions.

In the context of EEA nationals, we are content that pre-settled status counts as free from restrictions.

To apply for this role you must have a good record of attendance, at least during the last two years.

Due to the Equality Act (2010) the criteria surrounding sickness absence will not be checked until the conditional offer stage of the recruitment process, this is after the interview stage of the full recruitment process. With this in mind all candidates need to ensure that they have a good attendance record for the last 2 years for Staff and officers and for 12 months for apprentices .

The Equality Act 2010 makes it unlawful to discriminate against a disabled person in all areas of employment, including recruitment. The Police Service welcomes people with disabilities and will do its best to make reasonable adjustments to the working arrangements and/ or the working environment providing it is possible to do so.

If you have a disability and you require support with your application, please let us know so we can consider and support you with any reasonable adjustments you may require. If you need any support completing this application please contact [email protected] and the recruitment team will be happy to assist .

Should you require reasonable adjustments during the recruitment process, please let us know during the selection process.

Please note that you will be required to provide an educational psychologist report in support of any adjustments.

Greater Manchester Police have been informed of potential personal tax implications for members of the 1987 Police Pension Scheme, who retire and take a pension between the ages of 50 and 54 inclusive and then take up employment as a Police Staff member. Members of the police pension scheme whose age is between 50 and 54 who are re-employed as a Police Staff member have to meet certain conditions to keep their PPA and to protect against personal tax liability charges on any payments paid before the age of 55. One of those conditions is that a break of at least 1 month is required where the re-employment is ‘materially different’. However, if the role is not deemed to be ‘materially different’ then a 6 month break is required.

Policing values are enshrined in the Code of Ethics (a copy of which can be found at https://www.college.police.uk/What-we-do/Ethics/Ethics-home/Documents/Code_of_Ethics.pdf
Every person serving with the police service needs to adhere to these standards of professional behaviour. As an applicant to Greater Manchester Police, we expect that you will hold views and attitudes in line with the Code; that if you are successful in your application you will uphold the Code of Ethics by displaying the behaviours that the Code sets out; and that you will report any conduct of others that falls short of those standards. Any failure or apparent failure to uphold the Code of Ethics will be taken seriously. It will be looked into and in cases involving serious and/or repeated failings, criminal and/or misconduct proceedings may follow. With that in mind, you are reminded that you must not share any information relating to the recruitment and assessment process. Sharing of such information could result in criminal and/or misconduct proceedings.

Minimum Age for Applications

16


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