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Waiting List Coordinator - Trauma & Orthopaedics

Job Description

Band 4 Waiting List Coordinator

The Trauma & Orthopaedic department have an exciting opportunity for a Waiting List Coordinator.

The successful candidate will be responsible for managing and booking Consultant theatre lists, booking consent clinics as well as organising pre-op assessment. You should have exceptional organisational skills, eye for detail and be able to prioritise changing workloads.

• To maintain surgeons’ theatre diaries, selecting appropriate case mix in chronological order, acknowledging clinical priority
• To co-ordinate admission and associated pre-operative assessment clinics, ensuring all key staff are aware of organisational arrangements
• To act as a contact point, liaising with patients, relatives, medical representatives, GP’s/other hospitals, nursing staff, surgical team and support services
• To record performance of additional capacity to meet demand/shortfall in elective capacity
• To liaise with consultants and other staff regarding annual leave and other absences, to ensure operating lists are appropriately booked and closed if necessary.
• To manage the waiting list of a group of Consultants using Careflow, in accordance with the BNSSG Access Policy
• To be aware of maximum waiting time targets for patients and monitor the Patient Target List (PTL) on a daily basis to ensure Government Access Targets are not breached

• To manage the end to end elective patient pathway
• Plays a central role with the services and is required to liaise with hospital medical staff, other departments, GP’s, patients and the general public
• To manage the end to end elective patient pathway for a group of Clinicians, coordinating admissions and associated pre-operative clinics, theatre lists and imaging as required.
• To liaise with patients and book their required appointments for their procedures.

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