Find The Best Job Vacancies in Various industry sectors 40131+ Job Vacancy


Apply jobs • Apply directly to companies • Clear salary ranges

Browse 40131 List Available Job Vacancies Today. We Have Worked with 2000+ Trusted Companies around the world


Waystone Governance Ltd. Logo

Digital Adoption Manager

316a334

Belfast, Northern Ireland

1 day ago

25327 - 40323 GBP ANNUAL

Waystone Governance Ltd.

Dublin, Ireland

Unknown / Non-Applicable

Unknown


Job Description

All WAYSTONE employees are expected to demonstrate our core competencies as outlined below. The Salesforce Project Manager has unique requirements and duties; however, these responsibilities are to be executed within the organization’s framework of core values. WAYSTONE expects all employees to be high performing, self-motivated, learners and leaders.


Summary:
Reporting to the Chief Digital Officer, the Salesforce Project Manager will be an integral part of the Digital Services team’s success. The Salesforce Project Manager will perform a hands-on role working with internal and external stakeholders, leading optimal adoption of our enterprise digital toolkit, with particular emphasis on our strategic CRM platform: Salesforce.

This is an exciting opportunity for a dynamic individual to apply their valuable experience in a fast-paced growing global organisation, and contribute to the digital landscape of this company, strengthening our business and clients experience as we rapidly scale.


ESSENTIAL DUTIES AND RESPONSIBILITIES


  • Build and maintain relationships with key business stakeholders globally, through their journey with Salesforce and other digital products.
  • Own project delivery for Salesforce and integrated platforms, and champion greater utilisation of our digital toolkit across the organization to drive out continuous improvement and adoption.
  • Advocate for business stakeholders, collaborating with delivery teams to drive continuous customer-centric enhancements and improvements, that align to priorities of the company and our clients.
  • Participate in and foster the CRM community, keeping users up to date on enhanced features and functionality.
  • Liaise with delivery team on upcoming changes and user feedback received.
  • Execute and continuously optimize the agreed strategy for the on-going adoption of Salesforce.
  • Coordinate and conduct training on all aspects of the Salesforce platform.
  • Prepare formal documentation, training materials, campaigns and support continuous knowledge sharing artefacts like procedures, FAQs and business tips.
  • Work with Salesforce to understand best practice approaches, methods and metrics; and apply them inhouse.
  • Ensure operational stability by establishing and continually improving both delivery and support processes.
  • Generate, analyse and report on operational metrics to provide an understanding of the current status of the production environment and to identify the best opportunities for improvement.
  • Support the test function with knowledge that aids test preparation and execution.
  • Manage change projects from concept to launch.
  • Develop strategies and direct teams ensuring project deliverables are completed within agreed cost, timescale and resource budgets, and are signed off.
  • Manage vendor relationships from operational service delivery as well as strategic partnerships.

Experience:

  • 5+ years of progressive experience with Salesforce (certified) and similar cloud-based CRM platforms from delivery and management perspective globally, ideally within highly regulated financial services.
  • Exceptional leadership and mentorship abilities to introduce and implement cross functional initiatives in a collaborative manner and resolve complex challenges.
  • Understanding of CRM project delivery lifecycle (agile and waterfall).
  • Experience with change governance and release processes in Salesforce.
  • Excellent interpersonal, communications and relationship management skills.
  • Ability to work with globally-dispersed stakeholders.
  • Demonstrable experience in fast paced environment with speed to market and attention to detail.
  • Experience of managing 3rd party software vendors.
  • Proven track record of successful project delivery, utilizing various frameworks, tools and techniques.
  • Extensive experience with all stages of the product development lifecycle (concept to launch).
  • Strong knowledge of new and emerging technologies based on own area of expertise.
  • Experience in advising clients and clearly communicating the benefits of implementing specific solutions and identifying areas to add value.
  • A proven record in collaborating with stakeholders at all levels, in the conduct of investigations for strategy studies, business requirements specifications and feasibility studies.
  • Advanced data analytical skills and outstanding problem-solving capabilities, particularly with loosely defined structure and scope.
  • Demonstrable professional integrity and dedication to upholding the company’s high-quality standards and customer service focus.
  • Proven adherence to legal and regulatory guidelines, and in-house policies and business ethics.
  • Must be highly motivated, self-driven, proactive and seek continuous learning opportunities.

Skills:

  • Obsessed with customer-experience.
  • Excellent stakeholder management and client-facing skills, experience of influencing client decision making and direction, takes time to establish underlying needs of client beyond those initially expressed.
  • Team work and emotional intelligence, with strong self-management and self-awareness – continuous performance is both a goal and a mind-set.
  • Experience of introducing new concepts or strategies that significantly improve or revise the way business is done through to implementation.
  • Excellent communication and presentations skills, maintains confidentiality, shares ideas and information, facilitates discussions and transfers knowledge to diverse audiences to achieve significant outcomes.
  • Has an innovative approach – a bold thinker and doer, matching creativity with vigilance.

Qualifications:

  • Bachelor’s Degree in Computer Science, Finance, Economics, Business Administration or equivalent work experience
  • Project Management qualification or certification (PMP, Prince2, SCRUM)

What can we offer?

  • A highly supportive team environment.
  • Competitive salary and benefits.
  • Summer Friday’s – an opportunity to take one half day off per month in the summer months.
  • WFH policy.


Apply Go Back

Share This Job

LinkedIn
Reddit
WhatsApp
Telegram

Related Jobs

Helpdesk Operator
Helpdesk Operator
ISS Facility Services
Liverpool, England
Today

Apply
Project Manager
Project Manager
T.E.D. (Recruitment) Limited
North West England
1 day ago

Apply
General Dentist - part time
General Dentist - part time
Blue Light Dental Ltd
London, England
Today

Apply
NHS Registrar / LAS SpR / Speciality Doctor StR4+ Anaesthesia –ICU/ITU United Kingdom
NHS Registrar / LAS SpR / Speciality Doctor StR4+ Anaesthesia –ICU/ITU United Kingdom
Workplace Doctors
Essex
Today

Apply
Account Executive
Account Executive
Finlay James
Manchester, England
2 days ago

Apply