Overview:
A Regional Planner is there to support the implementation, development and continuous improvement of the planning function at Station level; acting as the planning expert and application support for the Swissport Planning Tools including technical training and station roll out.
Responsibilities:
Main Responsibilities
- Establish base line staffing standards and station adjustments based on unique variable(s) in conjunction with contractual requirements, volumes, and/or facilities.
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Manage and lead the station planners effectively in all elements of their role.
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Operational support to improve efficiency, quality & safety levels of Swissport stations on request.
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Establish base line ground service equipment (GSE) allocation standards and station adjustments based on unique variable(s) in conjunction with contractual requirements, volumes, and/or facilities.
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Establish station staffing levels to meet contractual, safety and quality requirements.
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Support roll out strategies for new and exsisting IT products.
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Conduct technical training for station planners and implementation support of GS applications in new locations.
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Optimize the scheduling of personnel, based on established standards to identify the number of personnel required and corresponding man-hour approval levels.
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Assist in the development and approval levels of personnel / equipment requirement(s) for the budget process, forecasts and seasonal schedule changes.
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Review of same requirements post contract loss to identify exit requirements.
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Translate strategic budgeting / forecasting into tactical and operational scheduling and rostering.
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Training of station staff as required in the optimal usage of current planning, forecast and scheduling tools.
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Assist in the design, development and maintenance of KPI reporting system(s) relating to performance and productivity indices.
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Support with the alignment of global planning strategies and assure regional compliance.
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Support the development of lean processes that will eliminate waste and maximize efficiencies.
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Drive an ethos of continuous improvement through identifying, communicating and instilling best practice consistently across the region.
Other:
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Support with station start up’s, audits, training, new business, due diligence, etc., as required.
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Maintain system integrity and administration of the Inform Suite (PC, RC and Real time).
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Act as “super users” for the Inform Suite and provide field assistance as required.
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All other duties as may be required
Qualifications:
Qualifications and Competencies
- Higher education, relevant university degree is an advantage
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Intermediate to advanced proficiency with Microsoft Office
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Experience with Inform GS Suite is a strong advantage
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Experience in the aviation industry, preferably manpower planning and rostering
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Strong leadership skills to effectively lead and develop a team
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Experience in developing requirements documents, formulating plans and managing roll-outs effectively.
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Experience of working in a performance management culture driven by KPIs.
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Ability to work with key stakeholders in multiple locations and at various levels.
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Ability to manage multiple simultaneous projects requiring frequent communication, organization, time management and problem solving skills.
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Excellent written and verbal English communication skills; clearly able to articulate position with clarity at all levels.
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Results oriented with strong analytical and problem solving skills.
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Ability to constructively challenge the status quo and manage change.
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Self-starter with a high degree of motivation and pro-activeness.
Willingness to travel extensively across the region (50%) to personally drive the application of high standards.