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Heaton Mersey Medical Practice

Reception Manager

Id Job: 316a334

🏢 On-site
💼 Heaton Mersey Medical Practice
📍 Stockport, England
🕒 Today
💰

Job Description

Date reviewed: February 2023

HEATON MERSEY MEDICAL PRACTICE

JOB DESCRIPTION

JOB TITLE: RECEPTION TEAM LEADER

REPORTS TO: PRACTICE MANAGER

HOURS: 37.5 hours per week

SALARY: Dependent upon experience

Job Summary:

To manage the reception team, thereby assisting with the smooth running of the Practice.

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, polite, efficient and effective way.

Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

Job Responsibilities:

Reception:

Date reviewed: February 2023

Administration and Leadership:

Confidentiality:

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others’ health, safety and security as defined in the Practice Health & Safety Policy, to include:

Date reviewed: February 2023

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

Quality:

The post-holder will strive to maintain quality within the Practice, and will:

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

Date reviewed: February 2023

Contribution to the Implementation of Services:

The post-holder will:

Job Types: Full-time, Permanent

Benefits:

Schedule:

Ability to commute/relocate:

Experience:

Work Location: One location

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