Find The Best Job Vacancies in Various industry sectors 37631+ Job Vacancy


Apply jobs • Apply directly to companies • Clear salary ranges

Browse 37631 List Available Job Vacancies Today. We Have Worked with 2000+ Trusted Companies around the world


Nottingham Community Housing Association Logo

Response and Support Officer

316a334

Bulwell, England

2 days ago

23090 - 27496 GBP ANNUAL

Nottingham Community Housing Association

Nottingham, United Kingdom

Paul Moat

$1 to $5 million (USD)

Non-profit Organisation

1973


Job Description

Salary: £23,090 - £27,496 per annum plus enhancements for night working
Location: Bulwell, Nottingham
Hours: 37 hours per week, Full Time
Closing Date: 28/02/2023 23:59

The Vacancy

Interviews are being arranged on an ongoing basis

Searching for a career that is varied, highly rewarding and interesting?

As a Response and Support Officer, you will be a valued member of the SMaRT service - NCHA's response and support team. SMaRT operates a 24/7 telephone service, 365 days a year -supporting vulnerable people to live independently.

What does a Response and Support Officer do?

As a Response and Support Officer, you will help support vulnerable people to live independently, by providing a range of different services. You will monitor assistive technology solutions, which includes critical equipment such as falls detectors or smoke and door sensors. You will also need to provide a range of wellbeing checks; either face to face or over the phone including medication prompts, emotional support and reassurance, contacting next of kin and emergency services. In addition, you be required to help arrange maintenance repairs, provide a mental health helpline, monitor CCTV, support colleagues with safeguarding concerns.

“You have to think on your feet, and every day is different!” - quote from a current colleague

Sound like you?

We need a motivated individual who is patient and shows empathy to our callers. Someone who can work in a fast pace service, but can remain calm, professional and react effectively and efficiently to our most vulnerable customers.

You will have experience of working in a customer facing team environment and experience of working in a telephone support service. You will also be educated to NVQ level 2 or equivalent in Telecare, Care, Housing, Customer Service, Business Administration, ITC), or be able to demonstrate relevant work experience.

Above all, you will be passionate about supporting vulnerable people and have NCHA's core values at heart.

Now more than ever, we need people like you!

As the SMaRT service operates 24/7, you will be required to work on a rota basis which covers 24 hours a day, including weekends, Christmas and all bank holidays.

Just click apply!

All communication will be via your registered email address.

We may close this vacancy early should we receive sufficient interest.

As an Equal Opportunities and Disability Confident Employer, NCHA welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic (BAME) groups and disabled candidates. As part of our LGBT Allies Programme, we also welcome applications from members of the LGBT community and encourage inclusivity in the workplace.

Click here to return to current vacancies.

The Company

We’re Nottingham Community Housing Association, known to many as NCHA. We’ve been around since 1973, and we're really proud of that. We're more than just a housing association: we deliver care and support to people all over the East Midlands. Read our story to find out more about us.

Some Benefits

Wellbeing
plan

NCHA
pension

Free DBS
checks

£250 referral bonus

Generous annual
leave

Free healthcare
cash plan

Company social
events

Enhanced maternity, paternity and adoption leave and pay

Free training and development

Access to cycle to work and discounted bus pass schemes


Apply Go Back

Share This Job

LinkedIn
Reddit
WhatsApp
Telegram

Related Jobs

Masters
Masters
AEG
London, England
1 day ago

Apply
Client Support Manager
Client Support Manager
Shawbrook Bank
Manchester, England
2 days ago

Apply
Weekend Property Manager
Weekend Property Manager
Travel Chapter
Bath, England
Today

Apply
CAD/Revit Technician
CAD/Revit Technician
RSK Group
South East England
1 day ago

Apply
Sous Chef
Sous Chef
JW Lees
Altrincham, England
2 days ago

Apply