Salary: Competitive
Hours: Full Time
Location: The VHQ, Crawley, West Sussex
Contract: Permanent
Closing Date: Sunday 5th March
Many of our staff at Virgin work flexibly and in many different ways, different core hours or remote working. Please talk to us at your application or interview stage about the flexibility you need. We can't promise to give you exactly what you want, but we are happy to explore what's possible for the role.
At Virgin Atlantic Airways, we believe that everyone can take on the world, and it's our vision to become the most loved travel company. As we embark on this next exciting stage of our journey, we’re harnessing our spirit of entrepreneurship and innovation to challenge the status quo.
We love to disrupt the market and lead the way with fresh ideas. Bringing new approaches to the industry and remaining a loud and proud voice for positive change - be it on issues of sustainability, people, or our communities. So, if you’re ready to take your career to new heights, read on.
In this exciting role that reports into our Head of Flight Crew, you'll be operating at varying levels to create and maintain a flawless connection with Flight Operations teams, including Fleet, Training and Flight Crew Managers and partners such as the People Team, external recruitment providers, income protection/loss of licence providers and the VACC. You'll be responsible for recruitment administration (including interviewing and new-joiner on-boarding), administration of long-term sickness, ad-hoc support to pilots and the Management team.
Some of your key responsibilities as an Executive within our Flight Crew team will be:
- Recruitment support – Liaising with external recruitment partner and other teams to schedule interviews whilst also supporting new hires with welcome days and various onboarding activities
- Support interview logistics, requesting contracts and administration tasks
- Administration of short term and long term sick absence recording / monitoring
- In partnership with the relevant manager, liaise with Loss of Licence and Income Protection providers to progress individual case activity and where vital, collate data for payroll team if salary reductions are required
- Handle routine ad-hoc email / phone contact from pilots on behalf of flight crew managers as well as providing support.
- Liaise with People team on pilot contract change requests
- Support managers in union (VACC) engagement, including note taking and contributing during meetings on areas of own responsibility
- Coordinate recognition schemes such as Red Moments.
- Maintain key documentation such as pilot seniority list and procedures manual
- You will also be required to support the wider flight operations team with the scheduling of meetings/1-1's, note taking and planning large scale events and calls.
Are you passionate about analysing and interpreting information, whilst working in a fast paced environment?
In addition to the above, we’d love for our successful candidate to demonstrate the following:
- Aa solid understanding of the challenges of working with a remote, operational workforce
- Experience of working within a fast paced and changing environment.
- Ability to work under pressure, prioritising, and balancing several tasks at any one time.
- A good understanding of how to analyse and interpret information is required. Practical knowledge of the VAA Operations Manuals, Agreements, and Pilot Procedures Manual is desirable but can be developed.
- Experience or knowledge of Flight Operations would be advantageous
- Experience of recruitment activity
- Experience of sickness absence administration
- Customer centric with proven stakeholder management - Adaptable in dealing with both external and internal contacts
- High levels of diplomacy and tact - able to adapt communication style to expertly deliver messages whilst showing resilience
- Working autonomously, having confidence in own decision making
- Excellent attention to detail as will be drafting and updating documentation that will be shared with unions / wider partners
If this sounds like you, and you would like to be on this exciting journey, we would love to hear from you!
Our customers come from all walks of life and so do our colleagues. That’s why we’re proud to be an equal opportunity employer, and actively encourage applications from all backgrounds. At Virgin Atlantic we believe everyone can take on the world - no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference, and everything that makes our colleagues unique, by upholding an inclusive environment in which we can all thrive. So that everyone at Virgin Atlantic can be themselves and know they belong.
To make your journey with us accessible, and individual to you, we encourage you to let us know if you’d like a little extra help with your application, or if you have any individual requirements at any stage along your recruitment journey. We are here to support you, so please reach out to our team, (
[email protected]) feeling confident that we’ve got your individual considerations covered.