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The technologies supported are predominantly based around Microsoft Windows desktop, laptop and server platforms with applications delivered through a range of physical, virtual and cloud infrastructures. Within the school environment there is a strong adoption of Chromebooks and iPads along with both Google and Microsoft cloud-based service offerings.

You would be joining an enthusiastic and ambitious team with opportunities to work with a range of cutting edge technologies.

You will have access to a diverse range of learning opportunities to enable you to develop your career path as well as access to regular performance and development reviews

Main Duties and Responsibilities:

• Develop, manage and monitor the ICT security and compliance assurance programme for Cyber Security, covering current and evolving threats to technology across the council, the local education authority and individual schools.
• Co-ordinate and effectively document Cyber Security compliance requirements for schools, as required and in accordance with organisational policies, council standards, legislation, compliance and contractual obligations, and industry best practice.
• Proactively work with senior officers including Headteacher, officers in ICT and Information Governance, and other relevant stakeholders across the organisation to ensure that Cyber Security requirements are defined, adhered to and that an annual assessment and assurance process is completed and reported on.
• Proactively review the assurance of Cyber Security across Cardiff schools, documenting and highlighting any gaps or risks and, where possible, implement remediations or recommendations.
• Respond to IT security incidents providing investigation and analysis, documenting incidents and making recommendations to prevent recurrence.
• Monitor for breaches, attacks, intrusions or other unusual activity including identity and access management and potential abuse of permissions by authorised system users.
• Be the main point of contact in relation to Cyber Security assurance and compliance requirements for all Cardiff schools, taking personal responsibility to stay up to date with any changes in the Cyber Security landscape and legislation and ensure that documentation, advice and guidance is up to date and contains all relevant information associated with current and emerging requirements.
• Carry out tests and analysis of hardware/software using appropriate techniques and test procedures to ensure Cyber Security compliance of technology solutions across the Schools ICT infrastructure.
• Test and evaluate security products and, where necessary, design and implement new security systems or upgrade existing ones.
• Resolve security related performance issues, faults and associated errors
• Respond to incidents and requests including tickets logged via the ICT Service Desk, ensuring relevant prioritisation and detail to allow effective investigation.
• Support and contribute to service improvement activities and initiatives.
• Ensure networks are protected from malware and viruses, identifying areas that might be under threat and areas where security can be improved, keeping up to date on ever-changing cyber-threats.
• Contribute to the Service’s performance, objectives, targets and achievement of quality standards.
• Maintain effective relationships with technical and support staff to ensure systems and information requirements are specified and delivered.
• Provide advice and guidance in the planning phases of ICT projects to ensure that all Cyber Security requirements are met.
• Take personal responsibility for own health and safety and promote compliance ensuring a safe working environment.
• Develop, review and maintain service plans, polices, processes and procedures.

• 
  Proven delivery of excellent customer service.
• Experience of Cyber Security management including prevention, monitoring and detection of incidents, attacks, intrusions and other unusual, unauthorised or illegal activities.
• Knowledge and experience of disaster recovery and contingency planning and event management in response to security breaches.
• Ability to identify potential weaknesses in ICT services and systems and implement protective measures.
• Experience of investigating security alerts, incidents or breaches and provide responses, recommendations and remediations.
• Knowledge and experience of designing, testing, installing, supporting and maintaining ICT security products.

You should apply for this post using our online application form by clicking the “Apply now” button on this page. If it is not possible for you to apply on-line, you may request an application pack by telephoning (029) 20872222 and quoting the job reference.

The Supporting Information section of your application is the most important part. Please pay particular attention to it. It is where you tell us what makes you suitable for the job and will be assessed against the essential and desirable competencies in our Recruitment Pack for this vacancy.

You should refer to and address each competency listed in the Recruitment Pack in turn, providing evidence of the skills, experience and knowledge you have in each area by providing practical examples. Failure to complete this section in this way will considerably reduce the likelihood of you being shortlisted.

All the information you need to apply for this post is contained within this Recruitment Pack and the Application Guidance.
We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.

These vacancies are suitable for post share.

If you have been shortlisted, you will be invited to undertake an interview for this role which will be held on a virtual basis using an appropriate online platform. If you have any concerns around your ability to participate in a virtual interview process please contact Huw David ([email protected]) for a discussion.

Please note the Council does not accept CV’s. When completing the supporting information section of your application, please ensure you refer to the below located on our website: