Assistant Shop Manager
Location: New Romney, Kent TN28 8BZ
Contract type: Permanent
Hours per week: 14 ( 2 working days between Monday to Saturday )
Salary: £ 19,141 per annum pro rata
Are you a retail superstar who’s passionate about helping make a difference?
We’re hiring!
The British Red Cross is looking for a dynamic assistant shop manager to join our friendly charity shop team in New Romney, Kent . This is a fantastic opportunity to further develop your retail skills whilst contributing to our cause of helping people in the local community, across the UK, and abroad.
Retailing with a difference
Helping people in crisis begins at your local charity shop.
Full of pre-loved clothing, accessories, gifts, and more, our 300 shops across the UK are home to over 6,500 volunteers and 700 paid staff. We’re one big team that loves meeting people from all walks of life.
In this hands-on role, you will support the shop manager to run a profitable, customer-focussed shop that is the 'window of the British Red Cross' on the high street. From working on the shop floor, to coordinating activity “behind the scenes”, no two days are the same.
Alongside the shop manager, you will help to create a brilliant shopping environment and provide an excellent customer experience in store. You will support the manager to oversee a team of dedicated volunteers, supporting their induction, management, and development. Together, you'll all represent the British Red Cross to a high standard and embody our core values.
"I'm not delivering to a profit target to enhance someone's personal wealth - I'm making a real, visible contribution to supporting the work of my chosen charity" - Joanne, Regional Retail Manager
This role could be for you if:
- You’re a retail superstar with the experience and know-how from working in a shop environment
- You're a people-person who enjoys providing an excellent customer experience, supporting a team, and meeting people from all walks of life
- You're commercially savvy who has a good understanding of financial targets and measures, alongside proven IT skills
Closing date for applications is 23.59 on 23rd February 2023 with interviews expected to take place week commencing 6th March 2023.
Please note that early application is encouraged, as we’ll be reviewing applications throughout the advertising period and reserve the right to close the advert in advance of the advertised closing date.
We offer a wide range of staff benefits, including:
36 days holiday (inclusive of bank holidays) per annum - pro rata for part time staff
Option to buy an extra 5 days annual leave
Up to 6% contributory pension
Flexible working policy
Discounts from a range of online and high street retailers
A little bit more about us...
The British Red Cross help anyone, anywhere in the UK; get the support they need if crisis strikes. From hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country - we're there when you need us.
Our organisation was born out of a desire to bring help without discrimination. Impartiality and neutrality have been central values for the Red Cross since we started.
At the British Red Cross, we are looking for the best people to help us provide support to millions of people affected by crisis in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of; age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
Diversity is something we celebrate and we want you to be able to bring your authentic-self to the Red Cross. We want you to feel that you are in an inclusive environment, and a great position to help us spread the power of kindness.
In the British Red Cross we will not tolerate any form of misconduct, including sexual harassment, exploitation and abuse. We have a code of conduct in place, and are committed to creating a culture of integrity in the organisation where misconduct is not tolerated, situations of abuse are quickly investigated and perpetrators are dealt with effectively.
If you are appointed to a role within BRC you will be subject to the organisation's Code of Conduct, a copy of which you can find on our website.
As part of its recruitment and selection process the British Red Cross undertakes DBS (Disclosure and Barring Service) checking of all individuals who regularly work with or have access to children and vulnerable adults.
If driving is an essential requirement of the role, appropriate driver checks will be completed in line with current policy.
The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738).
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Connecting human kindness with human crisis