Job Description
Do you have a genuine passion and felt purpose to help people? Would you say that you believe everyone deserves a second chance regardless of their past circumstances? Would you like to be part of an organisation that supports, cares, and empowers these individuals?
If you have said yes to all of the questions above, then this could be the perfect role for you!
We are recruiting for a Support Worker who to support men and women after release from Custody whilst on supervision license or serving community sentences, Based in Lewisham and Croydon.
Benefits, including Non-Contractual Perks
- 25 days annual leave, increasing with length of service
- Training and Development including access to courses, upskilling, and progression plans
- Medicash including discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
- Employee Assistance Programme including counselling
- Reflect Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
- Life Assurance Scheme
- Cycle to work scheme
THE ROLE
The purpose of the Activity Hubs is to assist participants not to re-offend, alongside the key aim of European Social Fund (ESF) to move individuals closer to the labour market. The Hubs will provide safe and supportive spaces, offering a range of interventions and activities that aim to engage harder to reach individuals, particularly those who face multiple barriers to employment and would benefit from further provision accessed on a voluntary basis.
As a Support Worker you will develop a comprehensive action plan, facilitate structured one-to-one sessions and group sessions, and be responsible for the thorough case management of service users on your caseload.
In addition to this, you will:
- Manage your caseload and the case management database
- Help individuals to address logistical barriers preventing them from engaging with mainstream provision; Developing their life-skills; enhancing their employability; fostering a sense of self-worth; building up their personal resilience; and engaging them in community support networks
- Make service users more receptive to engaging with professionals
- Ensure service users are more open to referrals to support outside of the Hub environment;
- Reinforce the value of leading law-abiding lives
- Engage and assess service users and work collaboratively to establish an action plan which identifies needs, aspirations, barriers and solutions.
- Deliver one-to-one and group interventions, sustaining engagement by providing a positive experience for the service user.
- Accurate and timely recording and updating of CATs+ computerised system required for programme delivery.
ABOUT YOU
To be successful a Support Worker you will need the ability to develop and maintain strong relationships with staff in referral organisations and the National Probation Service, including Outreach into Local Probation Offices. You will also need the ability to work within an offender focused setting and to be able to develop excellent working relationships with service users and other partner agencies.
You will work with Offender Managers to regularly review service user risk management strategies in place to support safety and rehabilitation so you will need excellent communication skills.
OTHER KEY SKILLS:
- Experience of the criminal justice system and/or with other marginalised groups
- Belief that everyone can turn their life around regardless of past or present circumstances
- You will have an ability to build rapport, motivate and inspire
- Able to develop strong working relationships
- Passion for working with people
- Keen eye for detail
WORKING FOR US
Our Values
- Ambition – Eager to succeed and to accomplish as much as possible for our people
- Empowerment – Giving staff and the people we support the tools, training and information they need to achieve their potential
- Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff
- Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right
If you think you have the passion, creativity, and tenacity to make a real difference to people’s lives, challenge stigma and make our communities safer, we would love to hear from you!
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Job Types: Full-time, Permanent
Salary: £26,522.50 per year
Benefits:
- Casual dress
- Cycle to work scheme
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Lewisham, Greater London: reliably commute or plan to relocate before starting work (required)
Work authorisation:
- United Kingdom (required)
Work Location: One location