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Every Cylinder Ltd Logo

Operations Director

Id Job: 316a324

🏠 On-site
💼 Every Cylinder Ltd
📍 Birmingham, England
Today
💰 85000 GBP ANNUAL

Job Description

Job Title

Director of Operations

Location

Birmingham

Salary

Up to £85,000

Job Description

Every Cylinder is working with a Midlands-based MSP seeking an experienced Operations Professional to join their senior leadership team.

The business has grown rapidly in the last couple of years, resulting in the requirement for the development of operational management practices that can support the continued growth of the business. The Operations Director will be responsible for the overall operational efficiency of the business. You will be responsible for working across all departments, generating ideas that will create the best outcomes for clients and continuous improvement of internal processes.

You will work closely alongside senior leadership and managers of departments to drive the delivery and implementation of high-quality IT solutions to clients. You will be responsible for managing heads of departments in Projects, Customer Service, IT Helpdesk, Sales, Finance and Administration.

Job Responsibilities

Candidate Profile

You will have a proven track record in a leadership position within a relevant quality focused/customer-centric environment. You will be able to demonstrate your ability to improve performance levels and translate business objectives into tangible results.

You will be an excellent communicator with interpersonal skills that allow you to build and maintain relationships with clients, employees and stakeholders. You will be visible across all levels within the business, actively listening to feedback while creating a collaborative culture across all departments in the business.

Required Experience

The Company

A Midlands-based MSP founded in 2014, providing managed technical and helpdesk services to a number of SME clients. This MSP provides cloud and on-premise technical solutions and a strong portfolio of managed IT and communication technologies. Expert technical solutions and outstanding customer satisfaction are at the heart of this MSPs culture.

You will join a friendly and dynamic team in a supportive and collaborative environment. You will be encouraged to share your ideas and demonstrate your passions and ambitions. A strong work/life balance is promoted throughout the business.

Next Steps

Please apply with a copy of your CV.

Job Type: Full-time

Salary: Up to £85,000.00 per year

Benefits:

Schedule:

Ability to commute/relocate:

Application question(s):

Work Location: One location

Application deadline: 13/02/2023
Reference ID: OPSD08


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