Salary and benefits
£30,000 plus monthly bonus & extensive benefits
Contract length
Permanent, Full time
Locations
UK wide and home-based
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Our client is an award winning provider of travel management solutions, with a dedicated in house team of out of hours Business Travel Consultants and a global presence with offices in the UK, USA and across Europe.
They're now looking to expand this team and are keen to speak to experienced Business Travel Consultants, looking for an opportunity to work from home. The role operates on a 4 on, 4 off rota basis, Monday - Sunday and involves a mix of day time and overnight shifts, so will suit those looking for variety in their working week and who'll enjoy having 4 days off following every 4 days worked!
Our client can offer a competitive salary of £30k plus bonus and excellent industry benefits, so if you’re interested in finding out more about these Business Travel Consultant roles, please contact us today for a confidential chat or apply online.
Role of Home-based Business Travel Consultant:
- Handling live customer travel issues outside of standard office hours to support their travel needs
- Maintaining an awareness of budgets and SLAs and advising best value carriers etc. accordingly
- Handling amendments, cancellations and schedule changes
- Quickly and effectively solving issues relating to travel disruption, flight cancellations, emergencies etc.
- Keep up to date with changes within the travel sector e.g. Crisis, industrial action.
- Maintaining an outstanding level of customer service
Skills required for the role:
- Previous business travel reservations experience - essential
- In-depth GDS knowledge and an excellent understanding of fares and ticketing
- Able to work independently and use own initiative to resolve problems and find a solution
- Highly organised with attention to detail and the ability to plan, prioritise and multi-task under pressure
- Strong communication skills
- Willingness to work a varied 24/7 shift pattern
If you’re interested in learning more about these Home-based Business Travel Consultant roles, please contact us for a confidential chat