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HSBC Global Banking and Markets is an emerging markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government and institutional clients to help them achieve consistent, long-term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales and transaction banking.
HSBC Market & Securities Services (MSS) provides comprehensive coverage across all markets and investment products. Equities and Securities Financing Operations is a very dynamic department that works with partners across the HSBC Global Banking and Markets business to deliver Investments in Equity Derivatives and Financing products to Clients.
MSS Operations is a 9000+ workforce present in across 41 markets delivering the best client experience, as one team, focused on innovation and excellence. Together, we are trusted by our clients to deliver operational excellence through innovative solutions and dynamic partnerships.
We are currently seeking a professional to join our team in the role of: Cash Equity and Flow Derivatives Middle Office Associate.
The role is to provide direct support for the business and ensure a high level of service to Trading & Sales, Client services teams, operations and external clients. This will be across both HBEU and HBCE. The role will also help drive and provide support for ongoing change and operations improvement programs.
You will also be tasked with providing oversight of key operational risk indicators and ensuring appropriate escalation to both trading and operations management when required. Driving root cause analysis and proposing solutions.
Responsibilities
- Oversee daily activities for the Cash Equity Desk Support Team including High touch, Program Trading, Low Touch (algorithm), ETF desks (trading and sales), and Flow derivatives with activities such as Corporate Financing, QIS or Convertible Bonds.
- Driving a change culture within the Desk Support function and feeding items into the relevant product owner/change forums for prioritisation
- Working closely with senior representatives of the Front Office to provide booking solutions and service for high priority clients. Working directly with clients on STP solutions to improve experience and HSBC performance metrics.
- Woking with trading desks across HBEU & HBCE on new products and ensuing that booking models are both suitable for trading and operations
- Understanding Front To Back Flows and Improving Risk and Control metrics.
- Liaising with Global Operations teams to ensure timely response to client queries and swift resolution of Failing trades, reconciliation issues and regulatory/tax obligations.
- Ensure timely booking of Complex Trades, Allocations (matching on electronic platform), Data Enrichment & Repair, Corporate Action Management, Query Resolution and Static & Market Data Management.
Required knowledge and experience:
- Excellent Front to back knowledge of the Cash Equity business
- Relevant experience of dealing with senior Front Office stakeholders, preferably from a trading floor environment would be preferential
- Experience of successfully managing and developing a team in a previous role
- Strong understanding of Cash Equity Market Specificty and structure (MENA markets for example, Agent bank roles etc…)
- Prior evidence of turning designs and principles into robust processes and activities
- An excellent understanding of the regulatory and control enviornment.
- Project / change experience is very desirable.
- Ability to problem solve, articulate requirements and implement change
- Ability to learn new processes and develop a rigid understanding of the department products
- Ability to prioritise tasks in order of deadlines and importance
- Strong teamwork and leadership skills
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited.
HSBC is committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We are proud members of the Disability Confident Scheme, and will offer an interview to disabled candidates who meet the minimum criteria for the role. If you would like to receive any information in a different way or would like us to do anything differently to help you apply for our roles, please contact our Recruitment Helpdesk:
Email: [email protected]
Telephone: +44 2078328500
Within the workplace you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions. HSBC has processes in place to avoid nepotism. This means we will avoid circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process.