Job Description
We have an exciting opportunity for a Business Administrator to join our Central Team, based in Plymouth.
We are looking for someone with the passion to deliver a high level of administration support to our governance, operations and clinical teams. This role requires an organised individual with the self-motivation to complete tasks independently and prioritise workloads in order to meet deadlines efficiently, as well as being able to work well as part of the wider team. Efficient verbal and written communication skills are essential, as well as being proficient in the use of Microsoft Office applications.
Previous experience of working in an administrative role is essential and experience of a clinical or governance role is desirable but is not essential.
Peninsula Dental Social Enterprise (PDSE) are an award-winning Social Enterprise and Community Interest Company. We provide primary care dental services to local communities in Devon and Cornwall, working closely with the University of Plymouth’s Peninsula Dental School to support the clinical education of its dental healthcare students.
As a social enterprise, we are a values driven organisation with a focus on patient-centred care and addressing local oral health needs.
This role includes:
- A starting salary of £22,727.00 per annum
- Generous holiday entitlement, increasing after 5 years’ service, plus the opportunity to purchase additional holiday
- Access to an online CPD platform
- Additional CPD at our two company Away Days each year
- Access to the Scottish Widows pension scheme with generous employer contributions
- Access to our Employee Assistance Programme
- Access to our Cycle to Work Scheme
- Opportunities to contribute to company development through our dedicated ‘Team Talk’ channels
This post is subject to enhanced clearance from the Disclosure and Barring Service.
Role: Business Administrator
Grade: 3
Reports to: Clinical Governance and Operations Manager
Role summary:
Business Administrators provide administrative support to the PDSE Central Team, Senior Management Team and Directors.
Key accountabilities:
- All administration tasks including use of Microsoft Office applications to produce documents and prepare reports in an accurate and timely manner
- Formulating and using a variety of systems to accurately collate, input and maintain data for further analysis
- Organise meetings, working closely with the Chair of the meeting to prepare agendas and relevant documentation, taking minutes for meetings and distributing minutes and relevant documentation
- Oversee diaries and schedules of work
- Ensure compliance is adhered to in line with local and national policies and procedures
- Make task-related decisions within designated activities in line with service needs
- Prioritise tasks and activities to meet the changing needs of the service
- Collaborates with team members to achieve joint projects and objectives
- Communicate clearly and liaise with managers, employees and external contacts
Measures of success:
- Successful outcomes to all the key accountabilities plus other tasks delegated to the post holder
- Successful delivery of key priorities and objectives agreed with manager and as part of the performance development review
- Positive feedback from staff, managers and external contacts
- Manage competing demands to ensure deadlines are met
Knowledge, education and training:
- Adequate level of education, especially numeracy and literacy
- Proficient use of Microsoft Office applications, particularly Word, Outlook and Excel
Experience:
- Previous experience of working in an administrative or similar role is essential
- Experience of a clinical or governance role is desirable but is not essential.
Skills:
- Excellent organisational skills and ability to manage workloads and prioritise tasks in order to meet deadlines efficiently
- Self-motivation to complete tasks independently as well as being able to work well as part of the wider team
- Understanding of how internal processes can impact on organisational performance
- Excellent interpersonal and communication skills both verbally and written
Behaviours:
- Proactive and motivated to complete task independently
- Positive and professional approach showing enthusiasm and commitment to allocated tasks
- Demonstrates commitment to company ethos and values
- Uses initiative to start and complete tasks without direct supervision
- Takes ownership of tasks and communicates effectively
- Uses own expertise to support own work and to support others to develop
- Supports others to achieve goals
- Forms good working relationships with colleagues to achieve successful outcomes
- Ability to manage multiple tasks and competing demands
Other:
This job description provides a general reflection of the key accountabilities associated with the post, it is expected that the role holder will undertake any other reasonable activities to assist in efficient service delivery.
This job description is not exhaustive and may change as the post develops, but such change will not take place without consultation between the post holder and his/her manager. Job descriptions should be reviewed at least annually at the appraisal meeting.
Normal working hours are 0845 to 1700 Monday to Friday, however on occasions to meet business need you will be required to work revised hours, typically between 0800 and 1800.
The Working Time Regulations apply to all employees of Peninsula Dental Social Enterprise(CIC) In particular Peninsula Dental Social Enterprise(CIC) will not permit staff in all employments to work in excess of 48 hours in any one week except where there are exceptional service needs where an absolute limit of averaging over a reference period of 17 weeks would apply.
An enhanced DBS Check will be carried out.
Job Types: Full-time, Permanent
Salary: £22,727.00-£24,304.00 per year
Schedule:
Work Location: One location
Application deadline: 23/02/2023