Job Description
Vacancy Summary
Job Title:
Visitor Experience Assistant 878 AD
Salary:
£9.94 per hour
Location:
Winchester
Hours:
29.6 hours per week including weekends
Type of Contract:
Permanent
Would you like to be part of making HCT’s newest venue a success?
As a Visitor Experience Assistance at 878 AD, you’ll have the opportunity to help us launch our exciting new immersive exhibition space. You’ll help with the set-up of our front of house operations within the space, and once open, you will be an essential part of the successful running. From welcoming visitors into the space, selling tickets both in and outside the venue, supporting our social media presence, to supporting and driving our retail sales, you will be one of the main point of contacts for our visitors and will help make their experience one to remember.
We’re looking for people who thrive in the busiest times, who love finding new and different ways to tackle a challenge, and who can really let their passion show!
A bit about you
You’ll be a people person and will enjoy meeting new customers every day, understanding and valuing exceptional customer service. You’ll be a great communicator and will love putting your excellent people skills to use to make every visitor feel valued and welcome. You’ll be a supportive team player, always willing to jump in and lend a hand, but you’ll also be happy to work on your own initiative when necessary.
What it’s like to work for us
At Hampshire Cultural Trust we have a vision to create inspirational culture experiences that enrich and transform lives. We manage and support 23 attractions across Hampshire and deliver county-wide outreach programmes that bring great culture to local communities. We also deliver a diverse range of wider social impact initiatives targeted at those who are most vulnerable or disadvantaged and who would not usually have access to arts and culture.
We are committed to promoting equality and diversity and a culture that actively values difference. We recognise people from different backgrounds and experiences bring valuable insights to the workplace and enhance the way we perform and work. Our levels of employee engagement are high and our organisational culture positive.
The benefits of working for us
- 25 days annual leave + bank holidays (pro-rated for part time working)
- 7.5% Employer pension contribution
- Life Assurance scheme (x3 annual salary)
- Enhanced occupational sick pay
- Industry leading Employee Assistance Programme
- Interest-free Season ticket loans and travel loans from first day of employment
- Charity Worker Discounts Scheme (savings on retail, leisure, groceries, travel etc.)
- Access to same day GP appointments for employees and their immediate family
- Access to free eye tests and vouchers towards glasses for VDU use
- Free flu vaccination vouchers
- Cycle to Work Scheme
- Health Cash Plan (cashback on dental, optical, medical for monthly subscription cost)
- Opportunities to learn, develop and progress
- Free tea and coffee in all our venues
- Team Card - Free access in our fee-paying venues and discounts across café and retail.
We will be running a dynamic recruitment process so we would encourage candidates to submit an application as soon as possible as we will be interviewing candidates before the closing date.
To apply please fill in the application form with an up-to-date CV. We do not require covering letters for this position however would be grateful to receive context to your application.
Closing Date: 26 February 2023
To find out more about us visit our website www.hampshireculture.org.uk. To view all our current job opportunities across the trust – visit our career page.
Job Type: Part-time
Salary: £9.94 per hour
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