Job Description
Resident Hotel Kensington is currently recruiting for Receptionists to join their vibrant London teams!
The Resident has an impressive track record for guest satisfaction, being in the top 5% on TripAdvisor in all of its hotels - located in Kensington, Soho, Victoria, Covent Garden and Liverpool! We recognise that it is our team members’ thoughtfulness, genuine hospitality and heartfelt personalised service which is behind the success and reputation of our business and as such our teams are always our number one focus.
We are proud to be members of the Hoteliers Charter and have collectively made a commitment to provide a culture which is built on the respect, fairness, equality, diversity and opportunity; and to placing our team members wellbeing and career development at the heart of our business. We are also a Real Living Wage Employer certified by the Living Wage Foundation, this means all our team members earn a wage that meets the cost of living, not just the government minimum.
We are looking for individuals with a genuine interest in pursuing a career in hospitality to join our growing business and to contribute to and share our success.
As a Receptionist at Resident Hotels:
Your role is to deliver exceptional guest experiences. You will be the first point of contact for our guests at check-in, during their stay and at check-out. Experience as a Hotel Receptionist would ben beneficial.
As our next Receptionist, you will:
·Have great communication skills
·Have a friendly & professional service style
·Be a great team player
·Be motivated, positive and eager to learn
·Be flexible and adaptable
·Have experience in a guest service environment
·Have great IT skills
Why work for us as a Receptionist?
We want to ensure that all our team members are engaged, motivated, and most importantly, happy. We have put together a great range of benefits that our team members can enjoy both at and outside of work. These include:
·Rewards & Recognition Schemes
·Annual Pay Reviews
·Perkbox Membership: Access to Discounts and Freebies!
·Employee Assistance Programme
·Hastee Membership: Financial Wellbeing Platform with Earnings on Demand
·Complimentary overnight stay for new team members
·Discounted rates for yourself, friends & family within the group
·Cycle to Work Scheme
·Additional Holiday for Long Service
·An outstanding Learning & Development Programme including access to our online Learning Hub
·Access to our Online Community
If you are enthusiastic, friendly and eager to learn and are looking for your next role in the hospitality industry as a Receptionist, please send us your CV – we want to hear from you!
Please note only candidates that live in the UK and who legally have the right to work in the UK should apply. This is a full-time roles working 40 hours per week worked over five shifts.
Job Type: Full-time
Pay: £24,752.00 per year
Schedule:
Supplemental pay types:
Work authorisation:
- United Kingdom (required)
Work Location: One location