Find The Best Job Vacancies in Various industry sectors 70092+ Job Vacancy


Apply jobs • Apply directly to companies • Clear salary ranges

Browse 70092 List Available Job Vacancies Today. We Have Worked with 2000+ Trusted Companies around the world


bet365

Customer Technical Support Advisor

Id Job: 316a324

🏢 On-site
💼 bet365
📍 Stoke-on-Trent, England
🕒 1 day ago
💰 27737 – 28600 GBP ANNUAL

Job Description

Overview

Operations

Full Time

Closes 23/02/23

Stoke-on-Trent

Full Time

Closes 23/02/23

Who we are looking for

As a Customer Technical Support Advisor, who will be logical and methodical in your approach to our customer queries, as well as being decisive in your decision-making.

The Operations Technical Support department is responsible for replicating live technical issues with customer accounts, providing support via Live Chat, email and telephone.

Changes are made to the content and functionality of our website and as an advisor you will play an integral part in testing these changes. You will be responsible for investigating if an issue is isolated or widespread and subsequently raising your findings via the correct channels.

Full training will be provided for successful applicants. This position is offered on a full time basis requiring a flexible approach, working any five days from seven including evenings and weekends.

We offer a competitive salary, career progression, generous bonus scheme and a wide range of other benefits.

This role is eligible for inclusion in the Company’s hybrid working policy where you will have the option to work up to three days a week from home.

Successful applicants will need to provide proof of eligibility to work in the UK.

Preferred skills and experience

Strong drive to succeed.
Keen eye for detail to investigate and test issues.
Logical approach to problem solving.
Ability and enthusiasm to learn new skills.
Excellent written and verbal communication skills.
Self-motivation with the ability to manage own workload.

Main Responsibilities

Providing excellent service by resolving customer technical issues affecting our products and services.
Carrying out proactive testing to ensure products are working as expected
Completing reactive testing to replicate customer issues and determine the impact.
Investigating, identifying and documenting customer and operational issues raised as a result of customer contact or in-house testing.

Want to become part of the team?

The benefits of working with us

Bonus Schemes

Recognition for your performance and hard work.

Company Pension

Preparing you for later life with a top pension.

Employee Assistance Programme

Supporting the wellbeing of you and your family.

Eye Care

In a digital world, we help take care of your vision.

Income Protection

Your income is protected, just in case.

Life Assurance

Peace of mind for your family in any eventuality.

Tax Free Childcare Scheme

A bit extra in your pocket to help with your little ones.

Life Events and Long Service

To celebrate your big occasions, dedication and hard work.

Stoke-on-Trent

We were founded here in 2000 out of a portacabin, and now we are one of the largest private employers in the area.

Our location

  • Historically, the area found its fortune creating world renowned pottery.
  • We benefit from great transport links due to our central location.
  • The bet365 Stadium is home to Stoke City football club.
  • Alton Towers, World of Wedgwood and the Trentham Monkey Forest are just some of nearby attractions.

What we get up to

Our Stoke office is home to our industry leading technology provider, Hillside (Technology) Ltd, and also support services roles to our gambling operations. The opportunities are endless, with roles in Technology, Marketing and Customer Support departments all under one roof.

Many of our teams operate 24 hours a day, so it is a hub of activity at all times.

Some location benefits

On-Site Restaurant

Tea and Coffee Service

Great Commuter Links

Company Leisure Facility

Apply Go Back

Apply for this job

Recommended Reads

Review — Barron's

Dow Jones Newswires ·

By Robert TeitelmanMarkets: Japan Prime Minister Ishiba clung to power despite his party losing its Upper House majority. U.S. inbound container shipping fell…

Read More →

Share This Job

💼 LinkedIn
📱 WhatsApp
✈️ Telegram
👽 Reddit
📸 Instagram

Related Jobs

Accounts Assistant
Accounts Assistant
Lorien
Leeds, England
2 days ago
Apply
Live in Carer. 2-week on/off rota. Private elderly lady in her own home.
Live in Carer. 2-week on/off rota. Private elderly lady in her own home.
Home Care Companions
London, England
1 day ago
Apply
Regional Director (South West and South Wales)
Regional Director (South West and South Wales)
OCU
Bridgend, Wales
2 days ago
Apply
Chef
Chef
Sodexo
Aldershot, England
1 day ago
Apply
Support Worker/ Care Assitstant
Support Worker/ Care Assitstant
City & County Complex care
Peacehaven, England
1 day ago
Apply