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To manage defined areas of Samsung’s Mobile engagement with a selection of retailers in the fastest growing sector of the mobile market today, SIM Free. Defined areas associated with a named customer to succeed in all key parameters.

These areas include managing relationships and all sales and commercial conversations to driving new business opportunities within the account. It is the Account Manager’s role to broaden SEUK’s points of entry into sales channels and increase Samsung’s standing within the account.

The ultimate goal is to significantly grow market share to current business aspiration delivering upside both in terms of volume and value and to maintain leadership for Samsung within the UK consumer electronics market!

• Deliver on set parameters that have been laid out as the strategy for SEUK in such areas as finance, marketing and operations and work to improve operational efficiency in these areas.
• Meet and exceed the agreed business plan to deliver stated financial targets within the account (volume, value, ASP and consolidated profit) and drive market share goals.
• Maintain and grow relationships within the named account(s) at appropriate levels
• As SEUK experiences further growth there is a need to gather sales and market information from the customer to ensure that we have a full understanding of the requirements for successfully penetrating new channels and growing market share. This process should be regular and repeatable and should be gathered and disseminated by the Account Manager. This data should include but not be limited to the following –
• Weekly market share position
• Weekly sales out data by channel
• Store level sales and traffic data where appropriate
• Competitor tariff and positioning information (where publically available)
• Support sales management when absent to deliver the overall sales team goals and targets

• Attend weekly cross functional account meetings.
• Play a key role in the construction of the commercial plan for the quarter
• Create and maintain a weekly account log (delivered by midday Fri each week)
• Attend weekly sales and supply chain/PSI meetings to raise issues which affect customers and SEUK strategy.
• Attend quarterly account reviews and follow-up actions well within the due date
• Escalation of any business critical issues to the relevant account director or channel director
• Planning & co-ordination of product launch activities within account
• Responsibility for all marketing and sell-through activity within defined customers to drive retention and acquisition of new customers for Samsung and compliance with Samsung marketing guidelines
• Responsibility for core portfolio ranging selection within account.
• Creation and maintenance of account relationship mapping across all levels
• Weekly ownership for Supply chain management and forecast management (AP2) including forecast accuracy (8 weeks) and purchase order cover (4 weeks).
• Gather and disseminate market share information and competitive intelligence
• Holiday cover for relevant team member

• Dynamic & experienced sales person with a strong history of achievement within the Mobile / Network / retail & FMCG environment
• Ability to motivate and lead a virtual team to assist you in driving achievement within your customer
• Good working knowledge of key partners within the SIM FREE retailers and their associated promotional practices
• Ability to define and implement promotional sales & marketing programs within the retail channel

• Dedicated and passionate work ethic
• Good attention to detail and process driven
• Ability to create and negotiate commercial plans with an account
• Excellent interpersonal skills
• Must be adept at managing all levels of customer relationships
• A creative, problem solving attitude to resolving issues and meeting targets
• Self-motivated, flexible individual
• Organised individual – procedures/policies/expenses
• Provide good quality market information
• FMCG experience and experience in the Mobile sector is an advantage

• A passion for technology trends, particularly their impact on retail and consumer landscapes
• A track record of being able to build meaningful relationships at multiple levels within your account
• Excellent communication & leadership skills
• Strong empathetic abilities & general emotional intelligence
• A desire for continuous personal self-improvement
• A very high level of motivation and a healthy competitive spirit
• An ability to continually re-prioritise and a love of working continuously at a high pace
• A track record of using both success and failure to learn and adjust your approach
• A robust sense of humour and ability to keep smiling under pressure
• Extensive experience in delivering measurable Key Performance Indicators success in a collaborative environment
• A commercial creativity which allows you to build innovative customer propositions
• Flexible and intuitive negotiation, persuasion and commercial skills
• Strong analytical and planning skills, an ability to focus on detail
• Experience of navigating complex teams, priorities and organisations

• Hybrid working
• Bonus Scheme
• Car allowance
• Pension contribution
• 3 x volunteering days each year
• Holiday - 25 days per annum plus bank holidays
• Access to staff sales discounts on a wide range of Samsung products
• Access to Samsung Reward Plus discount shopping