Job Ref: AM9252
Branch: Mercure Box Hill Burford Bridge Hotel
Location: Mercure Box Hill Burford Bridge Hotel, Dorking
Salary/Benefits: Competitive Salary
Contract type: Permanent
Hours: Full Time
Hours per week: 40
Posted date: 09/02/2023
Closing date: 11/04/2023
Would you like to work for a company that gives you:
- £250, up to £1000 cash incentives when referring a friend to come and join our team - TC’s apply
- Long service recognition Cash bonus and free overnight hotel stays for services from 2 years and up.
Rewards your hard work by offering you the below team benefits when you join us:
- Perk Box - monthly freebees, Highstreet brand street discounts, free monthly movies
- Meals provided whilst on shift
- Sales incentives and initiative rewards
- Discounted / Free use of leisure facilities – “Hotel specific”
- Free Car Parking – “Hotel specific”
- Stays in our hotels at discounted prices or
- Even free stays in our hotels as one of our rewards recognition incentives,
- Opportunities for your personal development within the Hotel Group Brand Portfolio
- Fully funded apprenticeships – TC’s apply
- Annual Holidays entitlements inclusive of Bank Holidays
- Opportunity to buy additional holiday entitlements
- Pension enrolment
Does the below sound like you?
- Passionate and willingness to learn
- Positive attitude and someone who makes our guests smile
- Genuinely friendly and caring
- Enjoys working as part of a team
- Willingness to develop team members and self
- Ambitious and hard working
- Able to work under pressure
- Passion for delivering exceptional levels of guest service all the time
- Good communication and excellent grooming standards
- Ability to work morning, afternoon/evening, and weekends
- Is the Food and Beverage Manager role for you for you, do you have you the skill set and experience to take on this role? Then what’s stopping you?
Klarent Hospitality are recruiting for a Food and Beverage Manager
We offer our employees excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio, we pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service.
Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.
The Role:
- As a Food and Beverage Manager, you are responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience.
- Manage all Food and Beverage Outlet operations
- Maintain exceptional levels of customer service
- Ensure compliance of brand standards
- Recruit, manage, train and develop the Food and Beverage team
- Manage guest queries in a timely and efficient manner
- Work within budgeted guidelines in relation to Food, Liquor Costs and Payroll
- Set departmental targets and objectives, work schedules, budgets, and policies and procedures
- Develop menus with other members of Food and Beverage team
- Accountable for monthly stock takes
- Incentivise team members to maximize sales and revenue
- Carry out annual and mid-year appraisals with Managers under your responsibility
- Evaluate guest satisfaction levels with a focus on continuous improvement
- Ensure communication meetings are conducted and post-meeting minutes generated
- Be environmentally aware
- Assist other departments wherever necessary and maintain good working relationships
- Comply with hotel security, fire regulations and all health and safety legislation
The 4-star Mercure Box Hill Burford Bridge Hotel is situated in the stunning landscape of North Downs. This beautiful country retreat is ideal for a unique business meeting, a special celebration or to indulge yourself in a relaxing get away. Nestled at the foot of Box Hill, the newly refurbished Mercure Box Hill Burford Bridge Hotel is an elegant location for those guests who want to relax, enjoy the great nature, make some nice walks or swim in the outdoor heated swimming pool. The on-site Emlyn restaurant with a historic setting, looking out over three acres of landscaped gardens, offers the finest British cuisine. Hotel guests can enjoy fresh, contemporary dishes prepared by expert chefs. Al fresco dining is available in the beautifully landscaped gardens. The Burford Bar Lounge serves light lunches, homemade afternoon teas and a wide range of cocktails and drinks.