REQ ID: 113534
JOB TITLE: Product Coach
SALARY: Competitive
POSTING END DATE: 27/02/2023
LOCATION: Wolverhampton EMC
An ever-evolving heritage. A truly exciting future. Two of the world’s most iconic brands. Jaguar Land Rover is revered across the globe. Continually pushing the boundaries of innovation and redefining the benchmark for excellence, we set the standards others want to follow. We want to keep it that way too. Which is where you join the journey.
WHAT TO EXPECT
The Opportunity
The role of a Product Coach is to support to the delivery of new products into the production environment to quality, cost and time. As the subject matter expert on new products and processes a product coach will write detailed work instructions, deliver bespoke operator training and coordinate the issue management process.
Post Launch cycle, Job 1 +90, BAU resourcing to be reviewed, scope for redeployment across Mfg facility at same operating grade
Key Accountabilities and Responsibilities
Your key accountabilities and responsibilities include:
- Upfront CAD analysis and virtual builds – early identification of DFA concerns
- Support Make Like Production events
- Support vendor build events – national/ international
- Write detailed operator work instructions (QPS and WES) – IPS support
- Training and development of production operators – Train the Trainer?
- Online BoM and template overcheck for validation
- Load Launch powertrain products from the scheduler and manage build events through line
- Capture, track, fix and manage issues through 5F, AIMS and CCAR meetings
- Identify ergonomic risks & Health & Safety concerns, supporting with identification of ICA/ PCA solutions – problem solving
- Deliver containment solutions including Blue WES and manning IPCs
- Using SAP to track, reinsert, locate and modify powertrain products – SAP&TAG
- Organising and delivering powertrain product for Build Batch and Hold
- Undertake SBI audits/ SWC/ Process Audits
- Develop and rollout a lessons learnt adoption programme from the best practice identified from benchmarking activities
- BAU – management of QPS/ WES, support process teams/ change management
- Undertake any other work as directed by their line manager in connection with their job as may be requested
WHAT YOU’LL NEED
Knowledge and Experience
Essential:
- Experience in an automotive environment
- Excellent communication skills and ability to communicate with different levels of the organisation
- Strong interpersonal and organisational skills, confidence, enthusiasm and willingness to learn and develop
- Writing/amending QPS and WES
- Hands on experience of problem solving and implementing solutions
- Understanding of lean manufacturing and associated techniques
- Appreciation of the importance of a quality and safety mind-set
- Proficiency with Microsoft Office
- Hands on experience using manual assembly tools/ knowledge of manual build techniques
Desirable:
- Previous launch experience/exposure
- Engineering background
- Training experience
- CAD Analysis experience
- SAP experience
- Issue management experience 5F, AIMS, CCAR
- Experience across different JLR sites
- Understanding of PCDS
- Understanding of Quality cascade through PFMEAs, Control plans and GSPAS
Personal Profile
Essential:
- Adaptable to change
- Strong interpersonal and organisational skills, confidence, enthusiasm and willingness to learn and develop
- An individual with a customer first mindset who is easy to do business with and makes people feel special, driven to deliver experiences that are personalised, transparent and dependable
- A good team player who is able to work to predefined procedures
- An individual with the ability to prioritise their workload and can show flexibility to quick jump between tasks
- An individual with the ability to make timely decisions in line with agreed procedures and escalate as appropriate
- An individual with a customer focused approach and a keen eye for detail
- An individual with a positive attitude who enjoys getting involved in a variety of tasks
- Flexible in approach to support build requirements
Desirable:
- Resilient and enthusiastic, an individual able to deliver results under pressure
SO WHY US?
Bring all this to the home of premium innovation, and you’ll find the opportunities to further your career with a world-class team, a discounted car purchase and lease scheme for you and your family and membership of a competitive pension plan. All this and more makes Jaguar Land Rover the perfect place to continue your journey.
Please be aware that we may close this vacancy for applications before the stated deadline if we receive a high volume of interest. We strongly advise you to submit your application as early as possible.
Jaguar Land Rover is committed to equal opportunity for all.