Job Description
Role: Information Officer - Fluent in Polish
Hybrid: 5 days in the office per week during training and 3 days per week hereafter
Salary: £24,000
Start Date: March
We are looking for an Information Officer, fluent in Polish, to join our Cheltenham-based client. This is an opportunity to join a progressive employer that offers an unbeatable benefits package and career progression. You will be joining a company that celebrates its diverse and inclusive workforce, and working on projects that have a global reach.
As an Information Officer, you will develop knowledge of overseas qualifications allowing you to
assist in the international qualifications recognition, comparison, and verification process. You will maintain professional and supportive enquiry services. In addition, you will conduct a range of administrative tasks and may assist in the delivery of training and projects.
Full training will be provided.
Responsibilities:
- Document checking and investigating international qualifications
- Be the point of contact for global enquiries from individuals looking to work, study, or settle in the UK
- Completing enquiries from our members such as universities or colleges
- Providing outstanding customer service
Skills required:
- Degree Educated
- An interest or previous experience in education
- A curious and inquisitive attitude is essential
- Excellent attention to detail
- Team Player
- Strong written and verbal communication skills
- Outstanding organisational skills and the ability to meet deadlines
- Confident when dealing with enquiries and able to make decisions
- Adept at producing quality written documents with excellent attention to detail
Employee Benefits:
- 25 days annual leave plus bank holidays, as well as an additional day off given between Christmas and New Year
- Company Pension scheme (the Company will match employee contributions up to a maximum of 6% of basic salary in the first year. Then the scheme becomes non-contributory with employer contributions of 10% leading to 20% based on years’ service)
- Life assurance of 3 x basic salary for members of the pension scheme
- Bupa Private Health Care Scheme with employee contribution
- Enhanced maternity pay with years of service.
- Employee Assistance Programme
- Annual discretionary performance-related bonus scheme (Pro-rata for part-time employees)
- Cycle to Work Scheme
- Swapping of 3 bank holidays (Good Friday, Early May Bank Holiday, August Bank Holiday) to be taken on a cultural or religious date of significance
- Extra day of annual leave with 5 years’ service (pro-rata for part-time workers)
Employee Ownership Trust
- As an Employee Ownership Trust, we do things a little differently from some other organisations. Every one of our employees has a voice and our people are highly motivated and committed. Our structure allows for our combined success as an organisation to be shared equitably across the Company. The trust is indirect, meaning that eligible employees are not shareholders directly, however they are held ‘in-trust’ by the Trust’s Board of Directors.
- The Employee Ownership Trust allows for a yearly tax-free bonus that is in addition to performance related bonuses to be paid to all eligible employees – dependant on the company’s annual performance.
- Eligible employees: Employees must be employed for 6 months before being an eligible beneficiary of the Trust
Job Types: Full-time, Permanent
Salary: £24,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Free parking
- On-site parking
- Work from home
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
Language:
Work authorisation:
- United Kingdom (required)
Work Location: Hybrid remote in Cheltenham