Overview:
This role is a full time Fixed Term Appointment (with Fair and Open Competition) for a period of 23 months.
The System Administrator will be responsible for Mac devices, servers, networking, and accounts of the Digital Publishing developer network (“devnet”). This will include procurement, build, provision and management of Macs.
They will provide end user support and network management duties including maintaining the firewall and VPN. Use of configuration management tools to manage servers is an essential part of this role. An understanding of virtualization and cloud technologies (AWS) is an advantage.
The work includes liaising with suppliers and working together with colleagues in corporate IT roles. For example, they will ensure that devices antivirus software that satisfies corporate IT policies.
The System Administrator will be an essential point of contact for the on-boarding process which involves assigning equipment to new starters and ensuring colleagues can carry out their tasks successfully from their first day onwards.
Digital (DDaT) Pay Supplement
This post attracts a £5000 DDAT pay supplement after a 3 months DDaT competency qualifying period. Pay supplements are temporary payments and are subject to regular review.
Existing Civil Servants and applicants from accredited NDPBs are eligible to apply, but will only be considered on a loan basis (Civil Servants) or secondment (accredited NDPBs). Prior agreement to be released on a loan basis must be obtained before commencing the application process. In the case of Civil Servants, the terms of the loan will be agreed between the home and host department and the Civil Servant. This includes grade on return.
Responsibilities:
- Providing IT support for the Digital Publishing team
- Managing the developer network used by the team, including servers, laptops, desktops, network infrastructure and software
- Collaboration with corporate IT support colleagues to resolve issues efficiently
- Maintaining self-service managed software installation
- Management of assets, licences and user accounts
- Assisting users with on-boarding, hardware/software issues and account problems
- Investigate opportunities to improve existing services
Competencies
Communications and engagement
Analysis and use of evidence
Improving performance
Self-Awareness
Essential Criteria & Qualifications:
No specific qualifications required.
Essential Criteria
1. Proactive and able to work independently, prioritising own initiatives and support.
2. Experience with managing software installation on macOS.
3. Network management and diagnostics.
4. Communicates effectively, demonstrating empathy and builds rapport with colleagues.
Location
Victoria Quay, Edinburgh, EH6 6QQ
This post is based in the above location, with hybrid working in line with current Scottish Government policies.
Minimum Time in post
You will be expected to remain in post for a minimum of 23 months.
How to Apply
For further information on this vacancy please download and review the “Person Specification” which you will find below.
Person_Specification_Band_B
To apply please submit a CV outlining your relevant skills and experience for the role (no more than 2 sides of A4) and a personal statement (of no more than 750 words).
When considering how your experience relates to the role, please tailor your CV and personal statement to reflect the role and the essential skills/criteria as described in the job description/person specification.
Please submit your CV and complete the personal statement in the box included, for this role you will also be asked to provide examples against the essential criteria.
To learn more about this opportunity, please contact the hiring manager at
[email protected].
The Scottish Government is a diverse and inclusive workplace and we want to help you demonstrate your full potential whatever type of assessment is used. If you require any adjustments to our recruitment process, please let us know via [email protected]
As part of any recruitment process, Scottish Government and associated public bodies collects and processes personal data relating to job applicants and applicants for public appointments.
Personal information you provide in the recruitment process will be made available to Scottish Government and our additional data processors.