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Associate Director, Peer Review Operations - Remote (UK or US*)

Job Description

• The position is fully remote/home-based. Applicants can be based in, the UK, or selected states in the US only (AZ, CA, CO, FL, GA, IL, KS, MA, MD, MN, NY, OR, PA, TX, VA, VT, WA).

• Work closely with the Director of Publishing Operations to design strategies to remove barriers to submission, workflow obstructions and inefficiencies and protect content from threat and risk.
• Engage with offshore vendors as it relates to operational performance and hold our strategic partners accountable to high standards and expectations
• Collaborate with stakeholders to integrate Open Science features and actively support strategic initiatives.
• Demonstrate a growth mindset to identify and develop opportunities to continually improve operations and practices.
• Work closely with the Director of Publishing Operations to define and fortify operational performance standards for journal portfolio.
• Partner with the Director or Publishing Operations to ensure disciplined and responsible decision-making practices are maintained at all times.
• Maintain efficient resource allocation to meet both budget and quality standards and advise on adjustment projections.
• Work closely with Editorial colleagues and vendors to make sure workflows, systems and reporting are optimized and that all relevant stakeholders are aware of discussions for process improvements and updates.
• Ensure that the portfolio is protected by cohesive and consistent operational policies and quality standards, reacting dynamically to changing community needs while championing Open Science.
• Lead operational refinement and implementation of cross-journal initiatives such as Collections and Transfers, advising on the development of and implementing, systems and workflows.
• Develop an internal knowledge-sharing infrastructure, ensuring standard operating procedures and information exchange among Publishing Operations colleagues.

• Lead a high-performing and cohesive team of Operations staff (up to 7 direct reports), fostering a cross-portfolio and cross-cultural mindset
• Achieve alignment/buy-in with other department stakeholders for their actions/project/preferred solution.
• Ensure strategy is collaboratively translated into well-defined and disciplined tactics for stakeholders and regularly monitor progress against established benchmarks.
• Lead by example, modelling open and clear communication and ensuring all stakeholders understand their roles and responsibilities.
• Build cohesive relationships with department leadership within a true partnership framework.
• Address underperformance swiftly, sensitively, and supportively, in collaboration with Line Manager and People & Culture team.
• Support staff as they continue to transition to work across a greater number of locations in a variety of formats (e.g. home-based, office-based, hybrid).
• Serve as an advisor to Director of Publishing Operations.

• Work collaboratively with editorial colleagues and relevant stakeholders to incorporate inclusive practices and recommendations into our operations to eliminate bias in manuscript processing and editorial decision-making.
• Support initiatives to expand representation and preserve an inclusive publishing ecosystem.
• Foster an environment that supports and encourages diversity of thought.
• Oversee department participation in internal and external DEI initiatives.

• Maintain in-depth industry knowledge, awareness of market trends, innovations and evolving customer needs
• Represent PLOS at industry events

• Analytically minded; able to analyze data to support thoughtful decision making, operating with curiosity to get to the root of the business problem to ensure the ultimate solution is grounded in PLOS’ strategy and mission.
• Extensive experience in optimizing processes and workflows.
• A demonstrated ability to lead high performing mid-sized to large teams. Acumen in budgeting and forecasting.
• Excellent vendor management skills.
• Experience with offshoring and outsourcing and the ability to drive cost efficiencies in all processes.
• Proven commitment to diversity, equity and inclusion in science and scholarly publication.
• Excellent communication skills, both written and verbal.
• Embraces change with a positive attitude.
• Able to make decisions in a dynamic, fast-paced, changing environment; determine priorities and execute on a plan.
• Dedication to open access and transforming scholarly communication.

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