Job Description
Fen-Bay Services Ltd has grown to become one of the leading providers of loading bay equipment, Industrial doors, Gates and Barriers throughout the UK and Ireland providing innovative and eco-efficient solutions.
Due to expansion we have an excellent opportunity for a L&D Coordinator to join our team based in Welbourn.
Reporting directly into the Human Resources Manager and liaising regularly with the Operations Director the successful candidate will take responsibility for owning and creating the business training offer, in line with business requirements, for all Fen Bay Services employees. This will be via a continuous professional development process which the successful applicant will develop in conjunction with the Human Resources Manager.
In addition to creating and delivering on the business training plan the successful candidate will take responsibility for coordinating, booking and delivering, all internal and external training for both field-based and Head Office based staff.
The successful candidate must ensure that all training records are maintained correctly, kept up to date, and made available for examination at any time by both internal and external clients. Accuracy of recording information and timely organisation of training requirements is of paramount importance in this role along with sourcing and achieving competitive pricing with external training providers for the business.
Responsibilities:
· Create the template of the business training offering for all Fen Bay Services employees in line with business requirements.
· Create, coordinate and deliver the training plan.
· Coordinate and source training requirements for all internal and external Fen Bay Services staff. This will include input to and output from monthly training sessions and will include all engineers essential training requirements.
· Ensure that the correct certification is held electronically and manually for all past and future training undertaken – (Required by clients before allowing engineers on to site)
· Develop and maintain accurate recording systems / databases / or source suitable training software enabling current training status at any point in time to be accessible to managers / clients
· Ensure competitive prices are achieved when sourcing external training
· Identifying any gaps in training requirements and liaise with managers and Directors at all levels and to ensure delivery
· Ensure that no essential training requirements are permitted to expire. Devise and implement an escalation process that ensures complete adherence to requirements.
· Regularly liaise with Human Resources Manager and Operations Director to ensure training expectations of the business are met.
· Carry out any other duties which could reasonably fall within the scope and responsibility of the post.
· The responsibilities and duties may vary from time to time without changing the character of the post. The post holder will be expected to adopt a flexible approach to ensure the efficient and effective running of the provision.
Personal Specification
· Proficient IT skills including Microsoft Office, Word, and Excel. Experience with Protean is beneficial but training will be provided.
· Demonstrable drive and determination will be required to deliver success in this role
· A degree of creativity would be an advantage
· Strong organisational and planning skills
· Strong influencing skills
· The ability to work on your own initiative
· Excellent communication skills with the ability to communicate professionally with individuals at all levels within the organisation, suppliers and our customers.
· The ability to work to strict deadlines in a fast-paced environment.
Job Types: Full-time, Permanent
Benefits:
- Company pension
- Employee discount
- Sick pay
Schedule:
Work Location: One location
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