Job Description
Fleet Assistant
We are one of the UK`s most dynamic vehicle hire and fleet management companies, and we are thinking bigger than ever before. We are taking on new challenges, expanding and finding new ways to deliver the best value. You could be part of this adventure.
Constantly innovating, the Global team is talented, diverse and hard working. It’s a high octane performance led culture where we have fun. If you share our values, want to be challenged, get support for your professional growth and be well rewarded, you will fit right in!
What you will do…
- The Fleet Assistant is pivotal to the prestige brand experience for our customers, managing the vehicle handover, contributing as part of a team to the smooth running of fleet operations and ensuring vehicles are booked in and out of site efficiently. Keeping records accurate and up to date is also important to the role.
How you will do it…
- Manage the vehicle handover for our customers
- Demonstrate exemplary customer focus and provide enthusiastic and informed support
- Check in and check out vehicles
- Accurately inspect vehicles and ensure all damage/missing items are recorded on the appropriate form, take photographs and write descriptions
- Safe vehicle movements around site/storage areas/ to and from the valeting bay
- Prepare vehicles for sale, ensuring vehicles are well presented and condition accurately recorded
What do you need to be successful ...
- Excellent customer service skills
- To have held a full driving licence for at least 1 year and be good at vehicle manoeuvring
- High levels of attention to detail
- Methodical and process driven with accurate form filling capability
- Ability to use a PDA
- A welcoming, friendly, positive and outgoing manner
- Physically active and able to work outside in extremes of temperature
- Some knowledge of the fleet and leasing industry an advantage
- Previous experience in a similar role is desirable but not essential as full training will be given
- Previous experience in vehicle inspections would be an advantage
Above all, you will need...
- PASSION for learning and a desire to succeed
- INTEGRITY, consistently adhering to high quality professional standards, with sound business acumen
- INNOVATION and a solutions focused approach
- PERFORMANCE driven and keen to deliver to the best of your ability every time, all the time
- AGILITY - responsive to the needs of the customer
- QUALITY focused and aspiring towards excellence in all things
- PRIDE in supporting the delivery of extraordinary fleet solutions
And in return ...
As Fleet Assistant at Global, you will receive a competitive salary package of £24,000 per annum plus a monthly discretionary bonus. There’s open communication with management, and ample opportunity to showcase your ideas to our shareholders and owners.
Job Types: Full-time, Permanent
Job Type: Full-time
Salary: £24,000.00 per year
Schedule:
- Monday to Friday
- No weekends
Experience:
- Customer service: 1 year (preferred)
- Driving: 2 years (required)
- Vehicle inspection: 1 year (required)
Licence/Certification:
- Driving Licence (required)
Work Location: One location
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