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Setfords Solicitors

Customer Care Executive

Id Job: 316a314

🏢 On-site
💼 Setfords Solicitors
📍 Guildford, England
🕒 1 day ago
💰 25000 – 35000 GBP ANNUAL

Job Description

At Setfords we believe everyone has potential and we make it our mission to ensure that potential is fulfilled.

It is down to the many talented individuals we work with that have allowed us to become one of the largest and most successful consultant-led law firms in the country, having won awards, investment and continued recognition throughout the industry.

We have over 400 lawyers working nationwide across multiple disciplines. They are supported by a 130+ team at our head-office in Guildford which includes reception, admin, secretarial, marketing, sales, business development and lawyer wellbeing teams.

Our Lawyers are at the heart of our business and to support them in reaching their full potential as a Setfords consultant, we are looking for a passionate and dedicated Customer Care Executive. The key focus of this role is to build and maintain trusting relationships with the Lawyers, our customers. You will be responsible for their wellbeing, ensuring that they are listened to and feel fully supported. Our wellbeing team are looking for the ideal candidate that strives to exceed all expectations in the care and support that they can provide.

Your days will be spent on the phone, proactively calling our network to ensure we are delivering our promise to provide first class support. To succeed in this role you should be resilient and driven, have excellent communication skills, a customer oriented mind-set and an ability to build rapport at all levels.

Key Responsibilities (but not limited to)

What we are looking for:

Job Types: Full-time, Permanent

Salary: £25,000.00-£35,000.00 per year

Benefits:

Schedule:

Work Location: One location

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