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Maintenance and Minor Works Supervisor (On Call)

Job Description

At MPFT we pride ourselves on staff wellbeing and development and can we offer you:

• Our SOOTHE resources - supporting staff across the trust with their physical, mental and financial health. In addition to the support offered from our occupational health provider Team Prevent.
• Counselling support and lifestyle information with advice on a variety of personal matters
• “In our Gift” providing a platform for your voice to be heard to inform change
• The opportunity to purchase additional annual leave
• Opportunities for flexible working (depending on the role)
• Career development opportunities and coaching plus access to in house training programs
• Innovative research training program entitled STARS (Supporting the advancement of Research Skills)
• Child Care Vouchers Scheme
• Recognition and engagement through our staff LOVE awards, LOVE long service awards and Staff Engagement Surveys
• NHS discounts available via the Blue Card and Red Guava schemes
• To assist the Estates Manager in the management / co-ordination and supervision of all maintenance and improvement activities provided by the Facilities and Estates Directorate.
• To manage the direct labour and contractors on a day to day basis.
• Manage maintenance services for the division’s portfolio, including out-of-area properties assigned to such.
• The post may be required to support all Trust and Partners sites from time to time.
• Ensure a flexible approach to efficient and effective Facilities and Estates services is promoted and standards are met.

• Ensure the efficient and safe operation of building services and fabric.
• Manage the Estates team – e.g. Trades and Support Workers.
• Undertake Authorised Person, Responsible Person and Competent Person roles as required by HTM’s.
• Manage appointed contractors on a day-to-day basis
• To operate and issue permits to work and other safe systems of work.
• Supervise and organise the planned and responsive day to day operational services for maintenance and minor works.
• Ensure customer liaison with Ward Managers and Heads of Department are promoted as regards contract standards and services.
• Responsible for ensuring services are undertaken in compliance with agreed contract, SLA standards, statutory and mandatory requirements.
• Promote a value for money culture within the team and an understanding of Quality/Cost/Frequency and Standards.
• Through the use of a structures process ensure that services are planned, rotas are updated and service needs are regularly revised to ensure best fit with the standards, contracts, service level agreements and general customer requirements.
• Provide monthly update report to the Estates Manager using CAFM system.
• Personally undertake general craftsperson and maintenance support worker duties to ensure continuity of service provision on an ad-hoc basis.
• Responsible for ensuring timely completion of PPM (Planned Preventative Maintenance) and reactive works, including any associated documentation / recording requirements.
• Utilise FM software (e.g. MICAD) reports to ensure adequate operative resourcing to complete PPM and reactive works.
• Ensures Estates Statutory Compliance e.g. Water Safety (Legionella control) and Electrical Safety, Medical Gases, HVAC, Pressure Systems and other HTM (Health Technical Memorandum) disciplines as required.
• Works collaboratively with the other Estates Managers, and provides cover for them for period of leave etc.
• Authorised signatory for financial transactions e.g. purchase orders, petty cash and goods received.
• Assists with estates maintenance contract procurement and management and attends regular meetings.
• Utilise electronic systems such as e-procurement for ordering supplies / contractor services, e-roster for staff expenses / claims / leave, ESR for staff records, etc.
• Maintain and ensure an adequate trade on-call rota
• Review contractor returned documents RAMS, completed work documents (paperwork or electronic) and take actions as appropriate.
• Review staff returned documents (paperwork or electronic) and take actions as appropriate.
• Supervise minor works schemes as required.
• Identify and review planned preventative maintenance programmes.
• Promote the involvement of staff in reviewing maintenance and minor works services within the theme of Value for Money and introduce improve working practice.
• Undertake training as required for AP (Appointed Person), RP (Responsible Person) CP (Competent Person) appointments in line with HTM (Health Technical Memorandum) requirements and issue relevant permits, assist with AE (Authorising Engineer) audits and action plans.
• Ensure the efficient and safe operation of all buildings and engineering plant, equipment and services; including statutory inspections governing pressure vessels, lifts, hoists, medical gas pipeline systems, water systems, medical devices, ventilation, electrical (HV/LV), etc., operation and issue of permit to work systems and other safe systems of work.
• Ensure the Control of Contractors policy is being implemented through review and regular audit, and carry out necessary contractor on site inductions.
• Maintain electronic and other forms of records as required to demonstrate compliance and regularly self-audit such for adherence.
• Supervise programmed planned maintenance schemes such as painting programmes, contractor PPM’s and water/electrical remedial action plans.
• The post holder is expected to have a clear understanding and share the Mission, Values and Behaviours of the Trust which defines our culture. All staff are required to promote and adhere to these.
• To comply with all of the Trust/Local Policies and Procedures and SOP’s and responsible for keeping up to date with any changes to these.
• Responsible for promoting a positive work culture.
• Responsible for maintaining own core competences and CPD register along with supporting department wide training and development needs.

• Input electronic timesheet data and verify/approve teams in such systems.
• Authorising staff leave, pay and expenses via E systems.
• Carrying out staff appraisals and ensure completed in line with policy KPI’s.
• Monitor Statutory and Mandatory training requirements of Tradestaff in line with trust policies, H&S Regulations and HTM’s.
• Monitor sickness and carry out reviews as required in line with the Trust’s Policies and Procedures.
• Communicating and cascading relevant information to staff and team, some of which may be complex with barriers to understanding Delivering Directorate Training as required.
• Establishes key performance indicators for the maintenance service, utilising management reports from the Estates Computer Aided Facilities Management (CAFM) systems e.g. Micad, taking corrective action to rectify poor performance where necessary.
• Overseeing disciplinary, grievance and performance matters in line with the Trust’s Policies and Procedures.
• Ensuring that duties are planned, managed and operated across the locality within a concept of flexibility, efficiency and customer care.
• Ensuring that team members comply and adhere to all relevant policies and procedures.
• Mentoring and supporting apprentices and trainees engaged in activities within the team.
• Promoting best practice within the team in terms of Equality and Diversity.
• Promoting the development of staff competences related to empowerment and self-monitoring initiatives.
• Assist with the Recruiting and selection of team members.
• Setting and following standards – leading by example.
• Supporting the personal and career development of staff.
• Supporting the trust wide Estates & Facilities staff in developing and promoting uniform standards and efficiencies.
• Responsible for promoting a positive work culture.
• Responsible for promoting generic and flexible ways of working.

• Raise electronic orders and authorise as appropriate.
• Monitor and supervise the development and implementation of van stocks and estates stores requirements.
• Manage and monitor the use of handheld electronic devices utilised by work operatives.
• Assist the Estates Manager in the collection of operational data, ordering of materials to enable the effective control of allocated budgets.
• Prepare and design specifications for maintenance and minor works.
• Undertake regular inspections of structure of service to identify maintenance needs and take appropriate action to reduce backlog.
• Ensure that all specifications are written in line with service user needs, communicating any changes and adapting specifications up grading SLA were necessary.
• Interpret and apply relevant statutory, NHS and other technical guidance and information.
• Suggest and implement new improved ways of working in all areas of the department.
• Self-assure own work and where applicable signing off the work of others.
• Exchange routine and complex information where appropriate and offer feedback where required
• Organise, plan and prioritise, in liaison with the manager, day to day PPM and reactive tasks and assist in planning new installation work.
• Carry out routine duties independently where appropriate to competency, health and safety and allowed with minimal supervision.

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