Operational Support Reporting Analyst
Glasgow/Knutsford
As a Barclays Operational Support Reporting Analyst, your role of the Operational Support Reporting Analyst is to assist the overall TC1 engagement plan and Adhoc reporting across GFCO, enabling cultural change by providing expert and creative delivery of impactful colleague initiatives. You will be working closely with Group Financial Crime Operations leadership team to deliver exceptional reporting against key operational metrics, to help decision making on strategic initiative and medium term planning.
Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality, and innovation behind us. We offer careers that provide endless opportunity – helping millions of individuals and businesses thrive and creating financial and digital solutions that the world now takes for granted.
Working Flexibly
We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognizes and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility, then please discuss this with the hiring manager, and your request will be reviewed subject to business needs.
We are currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. We’re flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. We also have a flexible working process where, subject to business needs, all colleagues globally are able to request work patterns to reflect their personal circumstances. Please discuss the detail of the working pattern options for the role with the hiring manager.
What will you be doing?
• Assisting Operational Support with reporting of operational key metrics
- Providing help and support with FTE and budget schedules and working effectively with stakeholders
- Designing presentation packs to support a wide range of operations
- Responding to and spearheading ad-hoc requests from senior management and business units
- Improving technical knowledge through personal development and training
- Advising senior leadership team and supporting their decision making based on MI data
What we’re looking for:
• Excellent interpersonal skills to maintain relationships with stakeholders and senior leadership
- Proven analytical skills to analyze and interpret data sets, identify impacts and present recommendations and results to different audiences
- Proven ability to accurately record and display MI
- Broad organizational skills to manage workload and specific projects within appropriate timescales
Skills that will help you in the role:
• Excellent presentation skills with the ability to outline the most complex tasks in a simple manner for stakeholders to be able to interpret and make informed decisions
- Proven ability to analyze complex data sets and interpret them into easy to understand visuals
- Previous background in MI or reporting/ presenting/ engagement
- Proven ability to manage multiple work streams across and together with teams and be organized
Where will you be working?
Glasgow
Our new state-of-the-art Campus, right in the heart of Glasgow is a hub of creative collaboration. A place where everyone can bring their true selves to work and reach their full potential. Home to 5,000 of our colleagues, our Tradeston campus will support the community in more ways than one - by creating thousands of new career opportunities and celebrating local artists. A short walk from Central Station on the south of the Clyde, it will be a key location for the Barclays business that will deepen our ties with the city and its communities.
Knutsford
You will be based in Radbroke, Knutsford. The Barclays Technology Campus just outside Manchester is our tech command Centre and a vital strategic powerhouse behind our global operations. The campus is set in a 64acre self-contained site, in a beautiful green environment and it offers unrivalled facilities for work and for play. We have an onsite gym, as well as outdoor tennis, football and cricket areas, as well as onsite restaurant and coffee shops.
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