Job Description
We are looking for a Receptionist at Jagex, to provide a memorable and efficient reception service, ensuring anyone working, visiting or coming into contact with the office receives a positive impression.
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This role is truly a manager in charge of first impressions, responsible for shaping the interactions that stakeholders have with the company.
This role is offered on a 30hr/week contract
Shift Pattern: Five days per week- 6 hours per day- 12-6pm or 11-5pm
Main Duties and Responsibilities
- Manage the reception desk, being the first point of call for all visitors and contractors and directing calls to the company
- Liaise with Munro Building Services in relation to unplanned or emergency maintenance needs
- Coordinate and manage cycle scheme appointments with Outspoken Cycle Services
- Act as a key point of contact for Facilities & Business Support
- Support department with completion of Helpdesk tickets
- Create, issue and manage ID cards for new starters/existing staff as required
- Management of mail room services including daily post and courier deliveries
- Support the department with on-site travel arrangements
- Manage both hot desk, meeting room and zone bookings, including room set-up, meeting materials and catering arrangements
- Work closely with IT to manage weekly shipping of new starter kits as well as adhoc shipments
- Be part of an ambitious and growing team, looking for innovative ways of working and continually improving the function
- Support with departmental monthly credit card reconciliation
- Ad hoc duties as required
Requirements:
- Previous customer service experience & customer focused
- Pro-efficiency with Microsoft office suite
- Problem solver, able to use own initiative
- Excellent organisation skills
- Administrative experience
Company Overview:
A leader in creating deep and engaging experiences on PC and mobile, Jagex was founded in 2001 and is today one of the UK’s biggest and most respected video game developers and publishers.
Famed for its flagship MMOs RuneScape and Old School RuneScape, Jagex has welcomed more than 260million player accounts to its world and created a $1bn lifetime franchise revenue. Today the RuneScape franchise exists beyond running games in live operations; our titles are living games that connect and inspire millions of players, with content and experiences both inside and outside of inexhaustible game worlds.
Both RuneScape and Old School RuneScape, on PC and mobile, offer ever-evolving, highly-active worlds and our community-focussed development ethos empowers players to have a real say in how each game is shaped.
Jagex is expanding and extending its portfolio with fresh franchise titles, new IP and, in 2018 launched Jagex Partners, delivering third-party publishing and operational services exclusively for the living games of the future.
Jagex employs more than 400 people at its Cambridge headquarters and is on the hunt for talented people to work across the business to help the company to achieve yet another year of record growth and player satisfaction.
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Company Benefits:*
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Flexible Working
- Bonus Scheme
- Private Health Care
- Gym Membership
- Monthly Energy Allowance
- Generous Pension Contributions
- Life Insurance
- Free Cycle Repair
- Income Protection
- Dental Plan
- Free Fruit and Drinks
- Subsidised Canteen
Feel like you fit this role, but don’t meet all the requirements? We strive for fresh perspectives, so as long as you can demonstrate how your attitude and other abilities might make up for any gaps we would welcome your application!
Jagex are an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, marriage or civil partnership, pregnancy or maternity, religion or belief.
Job Type: Full-time