Job Purpose
To work directly with the International Recruitment Manager (IRM) for North America & Wider Europe, Senior International Officer (SIO) for Wider Europe and other IRMs and SIOs in meeting institutional and College targets in relation to the University’s International Recruitment Strategies and agreed Key Performance Indicators (KPIs).
To identify and facilitate the development of partnerships/collaborations with key institutions, agents, government agencies and other contacts within and out-with the University. To support the delivery of institutional internationalisation strategic objectives. To provide a friendly and efficient service to international students and visitors.
Main Duties
1. Represent the University to prospective undergraduate and postgraduate students and their influencers at a wide range of events across target European markets. Develop and maintain good working relationships with secondary schools/colleges and other relevant external bodies and with individual applicants.
2. Work closely with designated University Colleges and Schools offering undergraduate and postgraduate courses, capturing and sharing market intelligence and recruitment USPs, advising, developing and implementing recruitment and conversion plans in line with need and according to recruitment priorities.
3. Contribute to and deliver recruitment and conversion activities, supporting and developing the recruitment team’s operational plan in alignment with the Service's and University's strategic priorities
4. Jointly support and enhance the schedule of the University’s on- and off-campus visit programme for prospective students, applicants, groups and their influencers
5. Ensure market competitiveness of the University by benchmarking against competitor Higher Education Institutions’ recruitment and conversion activities and materials, participating in relevant internal and external networks as required.
6. Assist in the management and development of the extensive schedule of external recruitment and marketing events run by a range of providers across Europe, attending events and informing logistical support.
7. Work in partnership with Recruitment Marketing and Marketing Communications colleagues to ensure marketing materials are effectively tailored to meet the aims of the recruitment team.
8. Ensure that information on the University's undergraduate, postgraduate, relevant country, admission and funding web pages is accurate via liaison with academic and service colleagues.
9. Advise and support responses to prospective student enquires via CRM and/or the student recruitment inboxes, discussion in the Student Room forums and other routes of enquiry or discussion.
10. To contribute to the enhancement of the University’s international profile in line with the University's Strategy; Inspiring People, Changing the World.
11. To represent the University on professional groups, sector wide forums and committees as required.
12. To input to the development and implementation of the University’s promotional and student recruitment strategy for Europe, as required.
Knowledge, Qualifications, Skills and Experience
Knowledge/ Qualifications
Essential:
A1 Ability to demonstrate the competencies required to undertake the duties associated with this level of post having acquired the necessary knowledge and skills through personal development and progression in a similar related role(s). Or: Scottish Credit and Qualification Framework level 8 (Scottish Vocational Qualification level 4, Higher National Diploma) or equivalent, and experience of personal development in a similar role
A2 Up to date knowledge of Higher Education system
A3 Some knowledge and understanding of the UK Higher Education system and application systems (e.g. UCAS)
A4 Some knowledge of broader external market environment
Desirable:
B1 Possess an understanding of the University of Glasgow
B2 Knowledge of institutional and College strategic priorities
B3 In-depth knowledge of the University’s degree programmes and research strengths
Skills
Essential:
C1 Self-motivated, able to multi-task and work under own direction and initiative to deadline.
C2 Proven ability to work as part of, or to lead a team
C3 Project management skills
C4 Identifying trends in markets, generating original ideas and innovative solutions
C5 Proven high level communication skills, obtained through representational and negotiating activities
C6 Excellent interpersonal and networking skills, demonstrating an ability to deal with a wide range of people, including those holding senior positions
C7 Excellent analytical, time management, administrative and organisational skills
C8 Knowledge of databases, PowerPoint, Excel, Access and Word
C9 Excellent presentation skills
Desirable:
D1 A second modern language
D2 Experience of public speaking
D3 Understanding of business culture in the region
Experience
Essential:
E1 Evidence of relevant experience, preferably in marketing and recruitment and/or within an educational sector, including evidence of large scale event participation
E2 Experience in a Higher Educational recruitment/marketing office
E3 Experience of market development and relationship management
E4 Experience of event attendance and presenting to an audience
E5 Experience of leading or initiating projects with measurable outcomes and implications across wider teams.
E6 Experience of complex administration within a pressurised working environment
Desirable
F1 Budget management
F2 Experience of cross-cultural business transactions
F3 Overseas work experience
F4 Travel related work experience
Terms and Conditions
Salary will be Grade 6, £30,502 - £34,308 per annum.
This post is full time (35 hours p/w) and open ended. Relocation assistance will be provided where appropriate.
As part of Team UofG you will be a member of a world changing, inclusive community, which values ambition, excellence, integrity and curiosity.
As a valued member of our team, you can expect:
1 A warm welcoming and engaging organisational culture, where your talents are developed and nurtured, and success is celebrated and shared.
2 An excellent employment package with generous terms and conditions including 41 days of leave for full time staff, pension - pensions handbook https://www.gla.ac.uk/myglasgow/payandpensions/pensions/, benefits and discount packages.
3 A flexible approach to working.
4 A commitment to support your health and wellbeing, including a free 6-month UofG Sport membership for all new staff joining the University https://www.gla.ac.uk/myglasgow/staff/healthwellbeing/.
We believe that we can only reach our full potential through the talents of all. Equality, diversity and inclusion are at the heart of our values. Applications are particularly welcome from across our communities and in particular people from the Black, Asian and Minority Ethnic (BAME) community, and other protected characteristics who are under-represented within the University. Read more on how the University promotes and embeds all aspects of equality and diversity within our community https://www.gla.ac.uk/myglasgow/humanresources/equalitydiversity/.
We endorse the principles of Athena Swan https://www.gla.ac.uk/myglasgow/humanresources/equalitydiversity/athenaswan/ and hold bronze, silver and gold awards across the University.
We are investing in our organisation, and we will invest in you too. Please visit our website https://www.gla.ac.uk/explore/jobs/ for more information.